Client Services Support (Entry Level Customer Service)

Location
Minneapolis, Minnesota
Posted
Jan 25, 2018
Closes
Feb 24, 2018
Job Type
Employee
Employment Status
Full Time

Are you looking for a career that provides you with the resources to succeed, award winning tools and technology, and full confidence to know that you have a team who has your back? Guess what, you've found this with Plus Relocation. 

Plus is driven to be the best relocation management company in the industry. We are committed to providing completely customized global mobility programs and flawless execution. Our game-changing, innovative approach has propelled us from a boutique firm, to a full-service global mobility powerhouse with offices located around the world. Headquartered in Minneapolis, MN with additional offices in London, Hong Kong, and Shanghai, our tri-regional model allows us to deliver seamless mobility services in more than 176 countries. 

We invest  in our employees by concentrating on continuous training, personal development, creating work-life balance, utilizing the Gallup Strengths Finder to explore individual strengths, and believe in creating opportunities to grow both professionally and personally.

Plus is looking for a Support Specialist of Client Services to join our Client Services team. Someone with 1 or more year of experience working in customer service, administration, or alike. An ideal candidate will possess skills in their attention to detail, organization, and have an interest in developing their career. This role will be working under the direction of our Client Services Support Manager. 

If you are an experienced, passionate, and driven customer service professional, then we want to speak to you! 

Support Specialist of Client Services Overview: 

You will be responsible for the administrative support for the Client Services, Consulting Services, and Management Teams.

What your day as a Support Specialist looks like: 

  • Providing administrative assistance and support
  • Setting up new and existing customers to active files or transactions in the system
  • Providing support with the implementation of new client's transition
  • Assisting in the management of email inboxes and providing support to external customers
  • Proofreading, editing, and standardizing text for proper grammar, spelling, comprehension, style and format
  • Assisting in creating, reviewing and updating reports
  • Performing quality assurance on active customer files

What you will bring to this position:

  • Strong organizational skills with the ability to handle multiple tasks simultaneously
  • Ability to be a self-starter and work autonomously, as well as be part of a successful team
  • Passionate about providing excellent customer service to both internal and external customer
  • Excellent verbal and written communication skills
  • Ability to respond resourcefully and constructively to new demands, priorities, and challenges
  • Strong project management skills 
  • College degree preferred
  • Minimum of 1 year of experience in customer service, administration, or alike 

Why choose Plus Relocation?

Our vision, mission, and values says it all - we have the best employees who care and want to make a difference. Below are just a few additional perks of working at Plus: 

  • Use of Gallup Strengths Finder 
  • Work/Life Balance 
  • Comprehensive health package
  • 401(k) plan
  • Profit Sharing
  • On-Site Gym Membership ($10 annually)
  • On-Site Yoga 
  • Free Personal Training (remote or at on-site gym)
  • Close to downtown Minneapolis (394/169)
  • Free Ramp Parking
  • Wellbeing Program
  • Leadership Focused Development

Want to learn more? Check us out at http://www.plusrelocation.com/careers/. We look forward to hearing from you!