Humera - Administrative and Professional Staffing

Help Desk

7 days left

Location
Anoka, MN, United States
Salary
Contact For Rate
Posted
Feb 21, 2018
Closes
Mar 01, 2018
Job Type
Employee
Employment Status
Full Time
Humera is seeking multiple Help Desk positions for our client in Anoka, MN. Our client is a company that provides voice, data, wireless, point of sale and structured cabling services to companies with locations throughout the US, Canada and/or Puerto Rico. This is a contract to hire opportunity!
Duties:
  • Provide technical support over the phone
  • Solve technical problems quickly
  • Configure routers and Wifi networks

Requirements:
  • Strong customer service & oral communication skills
  • Technical Aptitude & interests
  • IT/Technical knowledge
  • Understanding of different software programs and basic functionality
  • Prior help desk experience is helpful but not a requirement
  • Ability to interface with customer contacts
  • Document questions/answers (written communication skills)
  • Configure routers, versed in Wifi networks
  • Ability to image computers