Star Tribune is looking for a strong Inside Sales Associate to join the call center team. The key responsibilities will be to generate advertising revenue by taking inbound and making outbound calls relating to classified ad placement, Special Star Tribune products and upselling. Provides advertisers with recommendations to best represent their product or service. In addition, this position answers customer questions related to placement of ads, rates, deadlines and policy; keeping current and knowledgeable on all Star Tribune products.
- Prefer 1+ years proven sales experience in a sales environment requiring persuasive selling and communication skills; strongly prefer up-selling skills.
- Strong attention to details, excellent proofreading, spelling, grammar and basic math skills
- Excellent computer and typing skills
- Demonstrated customer service skills; excellent verbal and written communication skills
- Strong organization and prioritization skills; ability to work under pressure in a deadline-oriented environment
- High school diploma or equivalent required; college degree preferred
- Previous call center experience helpful
Hours: Monday – Friday, 8:00am – 4:30pm