University of St. Thomas

Manager, Conference and Event Services

Minneapolis, MN
Feb 12, 2018
Aug 31, 2018
University of St. Thomas
Job Type
Employment Status
Full Time

Manager, Conference and Event Services
Posted Date 1 week ago(2/12/2018 7:23 AM)
Number of Openings 1
Closing Date Open until Filled
Type of Search Staff
Who May Apply This position is open to all qualified applicants.
Position Number 330346
St. Paul
Department/Unit Conference & Event Services – Business Affairs
FLSA Status Exempt/Salaried
Employment Type Full-Time Staff
Assigned Months per Year 12
Benefits Eligible Yes

The University of St. Thomas invites qualified candidates to apply for a Manager of Conference and Event Services position on the Saint Paul campus.

Inspired by Catholic intellectual tradition, the University of St. Thomas educates students to be morally responsible leaders who think critically, act wisely, and work skillfully to advance the common good. The successful candidate will possess a commitment to the ideals of this mission statement.


The University of St. Thomas offers a competitive and comprehensive benefits program, which includes:

  • Up to 100% tuition remission for employees, spouses, and dependents upon eligibility
  • A generous employer retirement contribution of 9.4% of annual salary upon eligibility
  • Medical, dental, and vision options
  • Employer-paid disability, life, and AD&D benefits


The Manager of Conference and Event Services markets and manages the planning, scheduling, and coordination of external events including catering sales. This position is responsible for developing an external customer base, marketing available university conference classroom and meeting space to external customers, and managing the facility rental process. Responsible for coordinating on-campus services for these external group events and developing collaborative working relationships with campus event service departments to ensure an experience that exceeds the external customer's expectations and maximizes the efficient use of internal service provider resources. Responsible for everything from booking to billing including selling menus that reflect the complex needs of Special Event clients.


  • Special Event Sales: With an emphasis on the Anderson Student Center, markets and manages year-round facility rental services to external meeting planners; solicits appropriate new business aligned with university mission and policies, responds to RFP's; tour prospective clients, books reservations, creates and signs contractual Agreements and other forms as required, oversees confirmation process, schedules event using internal business processes, coordinates on-site event management and support during events, and audits set-up information for external meeting requests. Designs hard copy promotional publications.
  • Catering Sales to external organizations. Work with catering team to develop and determine pricing of specialty menus for external organizations while increasing food and beverage revenue. Using existing special event menus, develop food & beverage experiences for external special events and negotiate pricing following guidelines as set by Dining Services. Communicate details and demands of external clients to catering operations via Event Master Software; work with Dining Services and Catering departments for seamless execution of events for clients within UST designed processes.
  • Develop collaborative relationships with internal campus service providers: Dining Services, Facilities Management, IRT, Public Safety and Parking Services, Business Office, and Anderson Student Center Staff, to leverage external service price points and maximize efficient service to external customers. Attends weekly Operations Support Group (OSG) meetings.
  • Attends local, regional and/or national trade shows as budget allows like Rejuvenate Marketplace, Connect Marketplace, RCMA, etc. as necessary for the purpose of soliciting new accounts. Establishes and maintains effective relationships with state, business and local organizations. Serves as the department's liaison with Visit Saint Paul and other associations assuming leadership roles when possible.
  • Creates monthly Invoice Preparation Sheets for the accurate billing statements of external groups including invoices from Dining Services, Facilities Management, Public Safety and miscellaneous charges.
  • Reports monthly on booked and lost business, and progress toward annual revenue goal.
  • Supervises year round student employee staff, conducting interviews, training, scheduling, evaluations and termination.


Minimum Qualifications

  • A Bachelor's degree in sales, marketing, business, or a related field
  • Five years of professional events and conference management experience

An equivalent combination of education and experience from which comparable knowledge and skills have been acquired may be substituted.

Preferred Qualifications

  • Experience in higher education
  • Experience in Hospitality Management and/or Events & Conference management


On our Jobs page, follow the instructions to complete an online application which includes uploading a resume and pasting a job specific cover letter.

The University of St. Thomas, Minnesota Human Resources Department advertises the official job listing on its website at

The University of St. Thomas is an Equal Opportunity Employer