Service Technician

Feb 22, 2018
Feb 22, 2019
Ware Technology Services
Job Type
Employment Status
Full Time
Are you an experienced Electronic Technician that is looking for a stationary role? Ware is working with a unique company in Plymouth that is in need of a Service Technician to join their team. This is a contract-to-hire role with a small and family oriented company that has low turnover. In this role, you will Troubleshoot and repair High End electronic tube home audio equipment.

Key Responsibilities Include:
-  Utilize test equipment to troubleshoot, diagnose and repair high end home audio equipment to high standards.
-  Prepare cost estimates for service and repair of customer’s home audio equipment.
-  Test/ repair as required to ensure audio equipment is performing within factory specifications.
-  Preform product updates per factory specifications.
-  Communicate with dealers and customers via phone and email to provide technical support.
-  Perform other duties as requested or required.

- Associates or Vocational degree in Electronics or similar field
- 2+ years  experience performing bench repairs on high end audio products or electronics.
- 2+ years troubleshooting and repairing the following: vacuum tube based and solid-state electronics, digital and analog circuits, high voltage equipment is preferred.
- Ability to speak with customers effectively and troubleshoot issues over the phone.
- Read and interpret schematics and service manuals.
- Ability to use oscilloscope, multi-meter, distortion analyzer, and other test equipment.
- Solder through hole and surface mount components, with and without magnification.
- Strong organizational skills and the ability to multi task, prioritize and accurately follow through on work activities with time constraints and interruptions to meet deadlines.
- Must maintain excellent interpersonal relationships involving management, staff and customers.
- This position requires some sitting, standing, walking, repetitive movement, and lifting up to 80 lbs.

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