Humera - Administrative and Professional Staffing

Customer Service Associate

Location
St Paul, MN, United States
Salary
Contact For Rate
Posted
Apr 18, 2018
Closes
Apr 28, 2018
Job Type
Employee
Employment Status
Full Time
Humera is seeking an Customer Service Associate for our client, a medical technologies company, in St. Paul, MN. Our client is committed to innovating for life by pushing the boundaries of medical technology and changing the way the world treats chronic disease.
This is a long-term, contract assignment running till the end of 2018!


Duties:
  • Taking inbound or placing outbound calls to provide information to customers.
  • Utilizing our clients database to retrieve customer or company information.
  • Organizing and handling calls with speed and accuracy.
  • Working with complex computer applications and resource materials.

Requirements:
  • 3- 5 years of customer service
  • Ability to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information.
  • Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality.
  • Can organize and handle calls with speed and accuracy.
  • Can work with complex computer applications and resource materials.
  • Can use multiple operating environments (Windows, DOS, Mainframe).
  • Must have proven skills in the following PC software products Lotus Notes, Excel, MS Word

Schedule:
Monday - Friday 8:00 am - 5:00 pm

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