Web Operations Analyst

Location
MINNEAPOLIS, MN
Posted
Apr 08, 2018
Closes
May 07, 2018
Employment Status
Full Time

WEB OPERATIONS ANALYST

Best Buy Co., Inc. in Richfield, MN is seeking candidates for the position of Web Operations Analyst, responsible for providing support for the associate facing applications and web services used by the Bestbuy.com business teams to build and optimize experiences and events that engage customers and lead to increased conversion across all views of Bestbuy.com. Interface with front-end and back-end developers within Operations and across product engineering as a part of a dev-ops style team. Provide end-user support for application systems by analyzing, diagnosing, troubleshooting, escalating and driving issues to resolution. Act as subject matter expert on associated facing applications, assesses project impact on existing systems and business processes. Requires: at least a Bachelor's or foreign equivalent degree in Computer Information Systems, Computer Science, and/or Information Technology, or related field, plus three years of experience 1) providing end user support for application systems or servers, working with CDNs (Akamai, and Limelight), 2) working with the complete software development lifecycle and using web and system monitoring tools (inclu. Teleaf, Gomez, Keynote, Splunk, Dynatrace, SiteScope, and Nagios), 3) providing application, development, maintenance and production support including production issue analysis and resolution provision, and 4) working with the following software/tools: Eclipse, core Java, SQL, Oracle 10G, HTML. Qualified applicants should apply online by going to www.bestbuy-jobs.com (requisition #:591223BR), or by sending resumes and cover letter to Jamie Sampson at Jamie.Sampson@bestbuy.com

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