UCare

Market Manager

Employer
UCare
Location
Minneapolis, Minnesota
Posted
Apr 24, 2018
Closes
May 22, 2018
Category
Management, Marketing
Employment Status
Full Time

Health Care that Starts with You!

Join a truly mission-driven organization! Independent, nonprofit UCare is recognized as one of the Minnesota's leading health plans. We provide more than 225,000 members across Minnesota and western Wisconsin with the health coverage plans and services they need to maintain and improve their health. The innovative coverage we create makes a difference for Medicare-eligible individuals, individuals and families enrolled in Minnesota Health Care Programs, such as MinnesotaCare and Medical Assistance, and disabled adults with special health care needs. UCare is growing in size, membership, products, geographic coverage, and employees. We're an organization that's going places. Be part of a team that cares about you, be part of UCare.

 

ABOUT UCARE

At UCare, we deliver high-quality health coverage and services to help members of all ages maintain and improve their health. It's a big job that takes innovative ideas, strategic partnerships, and a commitment to doing the right thing. Above all, it takes a compassionate team that is dedicated to making a real difference in the lives of our members and our communities.

WORKING AT UCARE

Working at UCare is more than just a career; it's a mission. A mission that defines us as professionals, unites us as an organization, and shapes how we interact with our members and each other. Our values of integrity, community, quality, flexibility, and respect permeate every aspect of our organization - from who we are and how we act, to what we do and how we do it. We owe our continued success to our employees who proudly embody our mission and values in everything they do.

MARKET MANAGER

Position Description

This position is responsible for developing and executing marketing strategies, programs, and tactics - across all channels and audiences - that meet business and organizational goals for the assigned product line(s). This includes leading, coordinating, and collaborating with other key stakeholders and business units across the organization to ensure alignment of product positioning, programs, communications, and effectiveness in the market and with target audiences.

·Develop and execute measurable category/product 3-year Strategic Marketing Plan and Annual Marketing Plan to include marketing strategies, programs, tactics, and communications plans designed to meet product enrollment and retention growth goals in alignment with product roadmap, company strategic plan and actions, and company mission. Understand and adhere to allocated spending budgets, adjusting in response to shifts in tactics and new opportunities.

·Organize and lead cross-functional Matrix Team to bring together product management, sales, communications leads, marketing (agency, digital, design, PR) and other key ad hoc stakeholders (health promotion, provider relations, quality, etc.) to review and support: the marketing strategy, marketing plan execution and measurement, and to evaluate and drive opportunities for growth; Ensure input and collaboration among team members and stakeholders. Track and report marketing campaign results through a team marketing dashboard.

·Collaborate with Product Management to understand product performance and to adjust marketing strategy and tactics in response to customer behavior and results. Align marketing plan materials to support new product introductions and adjustments to existing products with full preparation to include communications, advertisements and promotions. Participate in product teams and product roadmap planning and other activities as appropriate.

·Collaborate with Sales to ensure alignment of marketing strategy with sales planning. Responsible for providing appropriate sales tools to support their sales activities, events, and goal achievement based on key initiatives, including enrollment meeting materials, event support, training, etc. Adjust and course correct as needed throughout the plan year cycle.

·Collaborate with Communications, Public Relations, and with external communications and agency partners to develop annual communications plan with campaigns, messaging, and tactics that align with and support achievement of the annual marketing strategies and plan; Partner to execute materials, events, activities to support the plan; ensure products are maintained within online tools, website, printed catalogs and price lists, and other written training and support materials. Partner with public relations staff to develop media relationships and drive category PR.

·Collaborate with Collaborate with agency and vendor partners on product advertisement campaigns and direct mail, based on communications and marketing plans.

·Meet annually or as needed with key stakeholders in other departments to ensure alignment of materials and activities to marketing plan and market strategies. Together with Communications Lead and agency partners, provide tools and support to other work groups and departments to accomplish objectives. (Example would be Health Promotion, Quality/Stars, Pharmacy, Clinical, Provider Relations, Member Experience, etc.).

·Measure results of campaigns and programs; adjust and report as needed.

·Prepare and present marketing plan key elements to leadership and other stakeholders at key company meetings and events.

·Collaborate with Product Manager on activities to support the growth of business, including category-related research, monitoring of competitor activities and industry dynamics, and involvement with trade associations.

·Serve as the subject matter expert and advocate for marketing strategy, marketing plan, and marketing execution.

·Collaborate with market managers to exploit cross-segment opportunities and collaborative projects. Lead or participate in cross-functional projects and teams that tie into marketing planning and execution.

·Follow department and company guidelines and procedures.

·Other special projects and duties as assigned.

Education

Bachelor's degree in marketing or related field; MBA preferred. Demonstrated experience may be considered in lieu of degree. 

Required Experience

Five years' experience in marketing, strategy, or product management, marketing either a service or product portfolio; or three years' experience in marketing, strategy, or product management with MBA. Proficiency with Microsoft Office. 

Preferred Experience

Three years' experience in health care market preferred. Business to consumer experience a plus. Experience working in a government-regulated industry.

THE UCARE DIFFERENCE

UCare is proud to be a recognized Star Tribune Top Workplace for the 8th consecutive year. As a part of our collaborative team, you'll experience the rewards that come with helping others and seeing the positive results of your hard work. We value and respect each individual's ideas and contributions, and give you the freedom to grow both personally and professionally. We are centrally located, and offer onsite education, equipment and wellness resources, a myriad of volunteer activities, and a number of other rewards. If you're looking for a welcoming environment that celebrates what you have to offer, helps you build on your strengths, and gives you the opportunity to truly make a difference, we invite you to apply.

As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.


Rewards

Enter a highly collaborative environment where people are truly engaged, and feedback is valued. You'll enjoy a competitive salary and benefits, as well as a host of other perks, including a nationally recognized wellness program, and a bright, open, award-winning office space in Northeast Minneapolis just minutes from major freeways and retail centers. At UCare, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.
www.ucare.org/careers/
EOE/AA

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