University of St. Thomas

Program Advisor - Opus College of Business

Minneapolis, MN
May 12, 2018
Jun 11, 2018
University of St. Thomas
Job Type
Employment Status
Full Time

Program Advisor - Opus College of Business
Posted Date 2 weeks ago(5/11/2018 10:12 AM)
Number of Openings 1
Closing Date Open Until Filled
Type of Search Staff
Who May Apply This position is open to all qualified applicants.
Position Number 300427
Department/Unit Opus College of Business - OCB
FLSA Status Exempt/Salaried
Employment Type Full-Time Staff
Assigned Months per Year 12
Benefits Eligible Yes


The University of St. Thomas invites qualified candidates to apply for a Program Advisor within the Opus College of Business.

Inspired by Catholic intellectual tradition, the University of St. Thomas educates students to be morally
responsible leaders who think critically, act wisely, and work skillfully to advance the common good. A
successful candidate will possess a commitment to the ideals of this mission statement.

The University of St. Thomas offers a competitive and comprehensive benefits program, which includes:

  • Up to 100% tuition remission for employees, spouses, and dependents upon eligibility
  • A generous Employer retirement contribution of 9.4% of annual salary upon eligibility
  • Medical, dental, and vision options
  • Employer-paid disability, life, and AD&D benefits


An OCB Program Advisor works with one or more major academic programs (i.e., Part-time Flex MBA, Online MBA, FT Flex MBA, MS in Business Analytics, Graduate Certificates), serving as the primary point of contact and face of the University, College, and Program outside of the classroom for the students. As such, s/he is charged with being knowledgeable, proactive, professional and enthusiastic in her interactions. This position often works independently, but is also part of a shared services team so is expected to assist other student engagement teams (i.e., Career Resources, smaller programs) during their peak periods.

A Program Advisor has two primarily responsibilities – providing academic-related support to students and coordinating all co-curricular activities sponsored by the program(s) s/he supports. This includes the maintenance of technology that aids in communication with students – including email and student portal systems.

An Advisor is responsible for on-boarding newly-admitted students and maintaining ongoing contact with current students through graduation. S/he provides extensive academic advising for specialized and complicated program(s) and certificates. The Advisor proactively monitors academic standing and progress towards graduation for assigned students to assist in student retention efforts, while managing detailed student records. S/he also oversees various critical administrative requests including leaves of absence, registration for overloads, waiver exams, credit waivers/transfers, and exceptions to prerequisites. An Advisor facilitates faculty-student issues such as communication challenges, grade disputes, and meeting unique student needs; s/he regularly monitors course/faculty feedback so s/he can provide helpful guidance. Although there is a sophisticated communication plan in place, the Advisor continuously revises it and customizes it to serve each student population in a timely and appropriate fashion.

The Advisor is responsible for providing co-curricular program aspects such as planning, marketing and executing community-wide events; include on-campus residencies and orientation events at the start of each term. An advisor is responsible for processing and awarding need-based grants; providing extensive administrative support for several study abroad trips each year (coordinating with the Study Abroad office in St. Paul, collecting all travel documents, s/hepherding applications through the system, answering questions for students, etc.); and representing her Program(s) at OCB and University-level meetings and functions. Additionally s/he is called on to support student events sponsored by Admissions, Career Resources, Alumni Relations and External Relations.

An Advisor may supervise student workers in the absence of a Program Assistant.


Student communication, interaction, and support:

  • Provide guidance regarding program policies
  • academic advising and counseling to support students' individual situations and goals
  • assistance with various St. Thomas/OCB student systems

Program Support:

  • Plan, promote, execute, and support co-curricular program aspects. Includes general events, on-campus residencies (weekday and weekend, three times per year), orientation, study abroad, and grant management

Student record management:

  • Accurate and timely recording of student interactions
  • Properly documenting issues and resolutions
  • Using reporting systems to track, monitor and analyze student progress and performance and deliver appropriate service/communications to assist in retention efforts and student success coaching

Academic Delivery Support:

  • Create and maintain content for LMS and email communication systems
  • Serve as main contact for faculty providing course readiness and coordination between faculty members Lead and develop efforts to deliver online course materials to students
  • Oversee LMS to ensure consistency (including cohort calendars and syllabi). Keep up to date with LMS best practices.

Other key projects or tasks as assigned by the Program Director.


Minimum Qualifications

  • Equivalent to a Bachelor's degree
  • Four (4) years of professional experience in higher education advising or equivalent

An equivalent combination of education and experience from which comparable knowledge and skills have been acquired may be substituted.

Preferred Qualifications

  • Master's degree in business, communications or education
  • Experience in higher education admissions, recruitment, student life, or marketing and communications
  • Knowledge of computer applications related to the work and data management experience (i.e., Microsoft Office, Banner, Canvas, Degree Works, Cognos, 25 Live, and Qualtrics
  • Skill in interacting professionally with individuals from various socioeconomic, ethnic and cultural backgrounds to achieve both student and program goals

On the University of St. Thomas Jobs page, follow the instructions to complete an online application, which includes uploading a resume and copy/pasting a job specific cover letter.

The University of St. Thomas, Minnesota Human Resources Department advertises the official job listing on its website at

The University of St. Thomas is an Equal Opportunity Employer


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