Customer Service Representative

Location
Minneapolis, MN
Salary
$15 to $18 per hour (DOQ)
Posted
May 21, 2018
Closes
Jun 20, 2018
Ref
AGR-CSR5
Job Type
Employee
Employment Status
Full Time

Staffing Partners' client is looking for an exceptional Customer Service Representative! This is a temp to hire opportunity paying $15 to $18 per hour. The temp duration will last approximately three months. Great benefits once the position goes permanent. The hours are 8 am - 5 pm or 9 am-6 pm Monday through Friday. 

Duties:

  • Takes incoming calls and turns them into service appointments.
  • Interacts with customers via phone and fields any questions regarding products, billing, or service.
  • Understands a software system to create work order tickets and billing.
  • Explain benefits of company as opposed to competitors.
  • Makes outbound calls to former clients to solicit new services.
  • Assists the customer by getting problems or issues resolved with follow up calls.
  • Report customer feedback to supervisors. 
  • Provides support for the field with purchase orders, directions, or finishing data input.

Preferred Requirements:

  • High School Diploma or equivalent.
  • Customer service experience (preferrably in a call center environment or over the phone).
  • Ability to take direction and work with little supervision.
  • Ability to multitask.
  • Professional demeanor.
  • Experience with MS Office products.

 

 

Similar jobs

Similar jobs