Humera - Administrative and Professional Staffing

Business Technology Intern

7 days left

Location
Minneapolis, MN, United States
Salary
Contact For Rate
Posted
Jun 14, 2018
Closes
Jun 25, 2018
Job Type
Employee
Employment Status
Full Time
Humera is looking for a Business Technology Intern for our client, a non-profit healthy living facility in Minneapolis, MN. This is a short-term contract position that will run through the summer.


Duties:
SIP phone installs - Red Phones Project:
  • Coordination and scheduling site visits
  • List of sites to install a new SIP phone
  • Test from all red phone locations at each site
  • Ensure phones are ringing with distinctive ring tone
  • Ensure each red phone being tested that the callerID is set correctly and identifies the correct red phone

Additional Duties:
  • Provide tier 1 service desk support team members by responding to service requests and tickets submitted through service desk software, phone calls, instant messages, and walk-ins.
  • Develop and maintain documentation, processes, and checklists for dynamically changing technical operations related to office technology according to guidance from management and supplier best-practices
  • Support and assist BT team members with projects as outlined by Service Desk Team Leader
  • Perform duties and responsibilities as outlined for the task or projects assigned
  • Participate in training and have skills necessary to perform assigned duties and responsibilities.



Requirements:
Required Qualifications:
  • Must be at least 18 years of age.
  • High School graduate or equivalency
  • Course work related to the assignment or project
  • Basic computer proficiency with Microsoft Office suite.
  • Good verbal and written communication skills.
  • Commitment to fulfill scheduled hours to accomplish assigned duties and tasks.
  • Willingness to learn and ask questions to enhance the development process.

Preferred Qualifications:
  • Pursuit or completion of a technology degree program directly related to the assignment or project.
  • Excellent communication and interpersonal skills.

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