Pro Staff

Customer Service Representative

Employer
Pro Staff
Location
BURNSVILLE, MN
Posted
Jul 04, 2018
Closes
Aug 03, 2018
Ref
330543
Contact
Pro Staff
Category
Other
Job Type
Employee
Employment Status
Full Time
A car parts warehouse in Burnsville, MN is looking for a Customer Service Representative! In this role, Customer Service Representatives will be taking calls form automotive parts specialists at auto shops and recommending compatible parts and accessories for the required service task. This is NOT a sales job, only exhibiting product knowledge and recommendations to assist with placing orders. 

Hours during busy seasons will be from 9:00 AM until 5:30 PM, Monday through Friday with additional early starts and over-time! Non-peak hours will be from 8:30 AM- 5:00 PM Monday through Friday. 

This position will primarily consist of joining a team of six other representatives in taking about 500 calls per week! The phone conversations will be regarding placing orders, troubleshooting orders, handling customer complaints and providing excellent customer service!

Qualifications and Skills

Qualified Candidates Will:

- Have extensive auto parts experience (preferably professional)

- Have a strong phone presence

- Be comfortable working with a team

- Be comfortable in a call center setting

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