Pro Staff

Warranty Administrator

Employer
Pro Staff
Location
PLYMOUTH, MN
Posted
Jul 13, 2018
Closes
Aug 12, 2018
Ref
331601
Contact
Pro Staff
Job Type
Employee
Employment Status
Full Time

Do you have previous administrator experience? Do you have previous experience working on warranty claims? If so, Pro Staff in Plymouth is hiring for a Warranty Administrator for a company located in Plymouth. This position features a schedule of 8am-5pm Monday through Friday with pay between $17 and $18 per hour, depending upon experience.

Interested candidates should apply now, email your resume to plymouth@prostaff.com or call us at 763-785-5352 and reference job number 331601. 

Job Summary:

Job responsibilities will include overseeing the administration of all warranty claims generated externally and internally in an accurate and timely manner to ensure external and internal customer satisfaction.

Essential Duties and Responsibilities

Ensure customer satisfaction and guarantee compliance to all warranty specifications.

Build positive relationships with customers

Respond to customer warranty claims timely and effectively to meet sales goals.

Provide support to all internal and external customers over phone.

Analyze all customer requirements and provide online support to all complaints and comments.

Collaborate closely with technical team to resolve technical issues.

Perform research on warranties and prepare customize warranty KPI’s for the reduction of warranties.

 

Minimum Qualifications:

Requires high school diploma or its equivalent along with four-six years of industry experience (technical or marketing) and/or a Bachelor’s degree in Communications, Sales/Marketing or Business Administration plus one-three years of industry experience. 

Must be able to meet client pre-screening requirements


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