Pro Staff

Benefits Specialist

Employer
Pro Staff
Location
Minneapolis, MN
Posted
Jul 20, 2018
Closes
Aug 19, 2018
Ref
332179
Contact
Pro Staff
Category
Other
Job Type
Employee
Employment Status
Full Time

Pro Staff is partnering with a company located in Bloomington, MN that is hiring for a Benefits Specialist! In this role, you would be taking inbound calls in a call center environment to answer any questions in regards to health benefits. This position is a long-term temporary opportunity, offering 30 – 40 hours per week and paying $16.25 per hour.

This position is with a large, well-established company! With that comes room for advancement, fancy break rooms with televisions and catered snacks, and lots of training and support. This opportunity is great for new graduates looking for a place to start a career, or for more experienced candidates looking to find a career home!

Job Duties:

  • Taking inbound calls to answer questions about benefit plans
  • Properly documenting each call within an internal software system
  • Researching issues in order to advise a customer
  • Reading and interpreting benefit plans and eligibility requirements
  • Requirements:

  • Minimum of 2 years customer service experience is required
  • High School Diploma or GED-equivalent is required
  • Strong technical ability to navigate between multiple database systems and work with dual monitors
  • Strong written communication skills and attention to detail to include appropriate use of grammar and punctuation
  • Prior call center experience is highly preferred
  • A pre-employment background check is required prior to starting
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