Pro Staff

Health Plan Specialist

Pro Staff
Minnetonka, MN
Jul 31, 2018
Aug 30, 2018
Pro Staff
Job Type
Employment Status
Full Time
The Pro Staff Edina Office is working with a global benefits provider in Minnetonka, MN that is hiring for a Health Plan Specialist to start on September 5th! In this role, you'd be taking inbound calls with questions about health benefits, including coverage questions, pricing questions, and more! This position requires open availability between 8am - 6pm, Monday through Friday. This is a long term temporary position with the potential to be hired on permanently. The pay rate for this opportunity is $16 per hour.

Job Duties:
  • Take inbound calls with questions on health benefits, including billing, claims, and enrollment information
  • Document all calls as required
  • Maintain customer service standards
  • Research any customer problems 
Job Requirements: 
  • Minimum 2+ years in a prior customer service or call center position is required
  • Ability to work in a fast-paced, high volume call setting
  • Minimum High School Diploma or GED equivalent
  • Prior experience working with health benefits is a bonus
  • A pre-employment background check is required for this position

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