Plan Document Specialist
Pro Staff is currently looking for Data Processing Specialists for a premier organization in the Brainerd Lakes Area. In this role your primarily responsible is supporting the creation, fulfillment, and delivery of qualified plan document packages for DCS department clients. The Plan Document Specialist must adhere to strict procedures to ensure accuracy and confidentiality of client data. Duties and Responsibilities
Responsible for protecting, securing, and proper handling of all confidential data
Enters and/or processes employer plan data into our client database
Successfully monitor and follow-up on assigned items
Manage deadlines and work within allotted timeframes
Maintain team statistical data, supports billing and finance tasks as needed
Respond to internal/external customer inquiries
Verify client information and plan information has been created accurately and processed through the customer relationship management system
Responsible for accurately compiling all the required documents to be delivered to the clients via hard copy or electronically and verifying the data within the document kits.
Demonstrate ability to identify, review and analyze discrepancies and questionable procedures within the unit and division by proposing written and verbal resolutions
Provide accurate and efficient administrative support for unit, as needed, by reviewing correspondence, assembling document kits, and assisting with mass projects
Adhere to strict audit procedures to ensure confidentiality of client information
Serve as a resource for effectively responding to internal and external client inquiries within 24 hours
Performs other duties and special projects and assigned
Excellent telephone etiquette and professionalism, client service skills and time management proficiency.
Excellent written and oral communication skills. The ability to communicate effectively (clear, concise and professionally) with all levels within the organization, as well as with our client base.
Successful Completion of Pro Staff’s Office Assessments which include Typing, MS Word, Excel, Data Entry and 10 Key.
To be considered for this opportunity, please email your resume to email@example.com, apply online at www.prostaff.com, or call our office at 218-825-0434.