Pro Staff

Healthcare Customer Service Representative

6 days left

Pro Staff
Minnetonka, MN
Sep 02, 2018
Oct 02, 2018
Pro Staff
Job Type
Employment Status
Full Time
The Plymouth Pro Staff office is working with a call center in Minnetonka, MN that is seeking to add a Provider Service Coordinator to their team. This position is long-term temporary with the potential to be hired on and offers hours of  8:00am-5:00pm Monday-Friday. Individuals with a call center background, new grads, and applicants with a background in customer service and an interest in healthcare are encouraged to apply as this position will handle incoming calls regarding benefit plans for health care. In this role you will be responsible for learning all the plans that this health care provider has to offer. The ideal candidate is a motivated self-starter, requires little direction, and experience in fast paced environments. If you are interested in learning more., please contact the Plymouth Pro Staff office at 763-785-5352 with the reference ID: 337820. You can also send your resume to 
Position Start Date: October 1st, 2018

: 8am - 5pm

Pay: $18/hour

Job Duties:
  • Assist members with questions about billing, benefits, enrollment, and claim inquiries
  • Treat customers with respect and courtesty
  • Work efficiently by utilizing online tools and resources
Job Qualification: 
  • Excellent customer service & soft skills
  • Patient and clear communication 
  • Ability to toggle between multiple applications, internet, and intranet
  • Ability to pass client prescreening
  • The ability to think critically, show empathy, problem solve, and deescalate calls

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