CommonBond Communities

Site Front Desk Assistant

Location
Minneapolis, MN
Posted
Oct 03, 2018
Closes
Nov 02, 2018
Ref
018-0125
Contact
CommonBond Communities
Category
Other
Job Type
Employee
Employment Status
Full Time
Part-Time
Site Front Desk Assistant
Nicollet Square, Lydia Apartments

CommonBond is excited to announce that we are looking for a Part-Time Site Front Desk Assistant for the Nicollet property in Minneapolis working Friday 4pm – midnight, Saturday 4pm – midnight, and Sunday 4pm – midnight.

The Site Front Desk Assistant is responsible for greeting visitors, answering phones, keeps the building secure, and provides administrative support to property manager and other site staff.

We offer:
• Competitive pay
• PTO and 401k for part-time staff
• Eleven paid holidays
• A challenging, fun, growth oriented work environment
• A chance to make a difference in lives of our residents

ESSENTIAL FUNCTIONS
• Answers and directs incoming phone calls, visitors and residents and takes phone messages.
• Answers general inquiries about programs, services, site amenities, and promotes site to general public.
• Maintains confidentiality of all correspondence or documents.
• Follows all policies and procedures to maintain a safe and secure environment.
• Maintains resident relations to insure proper image of the site, staff and CommonBond Communities.
• Refers residents to services staff and programs as needed.
• Provides access to building as appropriate for emergency personnel, service deliveries, etc. as needed.
• Attends to building janitorial needs as directed or in response to emergency.
• Maintains the visitor sign in log book and updates management staff of visitor issues.
• Maintains the key sign out log for program services.
• Receives and assists with resident complaints and reports to property or assistant property manager.
• Assists with recording resident requests for maintenance work.
• Addresses resident concerns in a timely manner and reports them to property manager.
• Complies with all fair housing laws.
MINIMUM REQUIREMENTS
• High school diploma or equivalent.
• Excellent verbal, written and interpersonal skills.
• Two years experience working with front desk/property monitoring environment or equivalent.
• Knowledge in MS Office Suite (Word, Excel,) applications.
• Detail oriented; able to manage multiple projects and/or tasks.
• Demonstrated ability to maintain an accurate filing and record keeping system.
• Knowledge and ability to work with diverse, economic, racial and cultural population.
• Knowledge of safety and security processes and procedures.
• De-escalation and negotiating techniques.
• Ability to respond to emergency situations in a calm, professional manner.
• Ability to answer a multi line phone system
• Must have access to reliable transportation

PHYSICAL REQUIREMENTS
• Ability to sit for extended periods of time.
• Ability to lift up to 25 pounds unassisted.
• Use hands repetitively to finger, handle, feel or operate standard office equipment.
• Ability to reach above and below shoulders.
• Ability to bend at waist, kneel and stoop.
• Ability to stand for extended periods of time.
• Ability to walk and climb steps, indoors and outdoors in daylight and evening hours.

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