CommonBond Communities

Advantage Services Coordinator

Edina, MN
Oct 09, 2018
Nov 08, 2018
CommonBond Communities
Job Type
Employment Status
Full Time
Advantage Services Coordinator
Yorkdale Townhomes

CommonBond is excited to announce an opening for an Advantage Services Coordinator. This position is full-time (40 hours a week) at a 90 unit family community in Edina, MN. Schedule includes daytime hours, 9am- 5:30pm four days per week and one evening per week until 7pm during the school year.

Plan, coordinate, promote and manage the delivery of Advantage Center programs and services provided for the benefit of youth and adults.
• Assess adult, youth and family needs.
• Initiate programs which promote education, employment, home ownership, and asset development.
• Develop and maintain services and programs with community providers.
• Collaborate with other CommonBond Communities staff to meet program needs.
• Maintain records, compile statistics, documentation, and provide information as requested.
• Coordinate volunteer participation in the delivery of programs.
• Solicit regular resident input for program planning.
• Identify and solicit contributions and support from community at large.

Provide professional individual services coordination to meet the needs of residents at select family housing communities
• Respond to referrals for individual services
• Identify and assess individual and family needs
• Provide information, referrals, advocacy and brief counseling
• Work with residents to set goals, develop plans, make referrals and connect with community service providers
• Maintain ongoing communication with the referral source, the resident, other CommonBond Communities staff, and community service providers
• Maintain accurate, timely and detailed documentation on casework in accordance with professional ethics and corporate procedures
• Act as a liaison between community-based social services and housing management staff for the benefit of individual residents
• Act as an advocate for individual residents to assist with efforts to maintain affordable housing
• Produce and annually update a directory of important community services for resident use.

Youth Program Coordination
• Manage youth programs, including individual tutoring, group activities and small group homework assistance.
• For after-school programs:
o Assess youth academic needs, resources and successful program models.
o Participate in on-going efforts to improve programs and respond to changing needs.
o Develop and implement strategies for increasing parent involvement in youth programs and for creating communication between parents and schools via the after-school youth programs.
o Establish and enforce guidelines for student behavior in all areas of youth programs.
o Organize materials needed for all youth activities, including snacks, games, books, software, etc.
o Work in collaboration with the team to plan family events, parental involvement activities, field trips, and other programs as needed.
• Data Collection
• Maintain records to reflect daily attendance and program content.
• Produce other program information and grant reports as needed.
• Supervise youth program volunteers, including full-time and short-term AmeriCorps members, teen workers, and community volunteers.
• Partnership Development

Promote Community Building
• Promotes positive resident/community involvement.
• Supports resident association activities and leadership development.
• Support resident initiatives through provision of technical and resource support.
• Develop collaborative relationships to support Advantage Center Operations.

Program Administration
• Prepares or assists with service agreements.
• Prepares or assists with quarterly/annual summary reports to owner/affiliate boards.
• Monitors service provider agreements and reports to owner/affiliate boards.
• Prepares monthly benchmark reports.
• Prepares other reports as requested.

Promote positive relationships within the housing community and surrounding neighborhood
• Work closely with housing management staff to develop and maintain safe housing and to promote resident self-sufficiency
• Effectively represent CommonBond Communities, and the housing communities in the surrounding neighborhood and relevant service networks

Team Participation
• Work collaboratively with the site Advantage Services team.
• Participate collaboratively in Advantage Services staff meetings and training.
• Meet regularly and work as team members with Property Management.
• Maintain productive relationships with owner/affiliate boards and community partners.
• Participate in corporate projects and complete other assignments as requested.
• Participate in ongoing interactions with Resource Development team on volunteer recruitment and placement and fundraising efforts.

Professional Development
• Develop professional growth plan for continued training.
• Contribute to professional growth efforts of Advantage Services team.

Performs other duties as assigned or apparent

Minimum Requirements:

• Associate’s or bachelor’s degree in related field or at least three years of experience in a related field.
• Two years of experience providing individual services to a diverse population of individuals and families.
• Knowledge of community resources and service networks.
• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated experience working within diverse communities, which include people of various ages, gender, sexual orientations, national origins, income levels, ability levels, religious affiliations, races, and languages.
• Ability to work well in a collaborative team environment with both internal and external partners.
• Ability to network and develop community partnerships.
• Experience utilizing MS Office and web based programs.
• Be Certified in CPR and First Aid or have the ability to become certified within six months of starting position.
• Two years’ experience in youth program development and management.


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