Customer Service Representative Southwestern Suburbs

Location
Eagan, Minnesota
Salary
$16-$18/hr DOQ
Posted
Oct 11, 2018
Closes
Nov 10, 2018
Ref
MDR-4886
Employment Status
Full Time

Staffing Partners' client is looking for an exceptional Customer Service Representative! This is a direct opportunity paying $16 to $18 per hour. This is a great company to grow within. Hours are 10:00-7:30, or 9:00-5:30. With some flexibility. The company offers strong benefits, including Health, Dental, and 401k match.


Duties:

  • Takes incoming calls and escalates as needed.
  • Interacts with customers via phone and fields any questions regarding products, billing, or service.
  • Understands a software system to create work order tickets and billing.
  • Explain benefits of company as opposed to competitors.
  • Makes outbound calls to former clients to solicit new services.
  • Assists the customer by getting problems or issues resolved with follow up calls.
  • Report customer feedback to supervisors. 
  • Provides support for the field with purchase orders, directions, or finishing data input.

Preferred Requirements:

  • High School Diploma or equivalent. 
  • Customer service experience (preferrably in a call center environment or over the phone).
  • Ability to take direction and work with little supervision.
  • Ability to multitask.
  • Professional demeanor.
  • Experience with MS Office products.

If you are interested in this exciting Customer Service Representative opportunity, please apply below, or email your resume to mitch@staffingpartnersinc.com Thank you!

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