Pro Staff

Inbound Call Center Rep

Pro Staff
Minnetonka, MN
Oct 13, 2018
Nov 12, 2018
Pro Staff
Job Type
Employment Status
Full Time
The Plymouth Pro Staff office is working with a call center in Minnetonka, MN that is seeking to add a Customer Service Rep to their team. This position is long-term temporary with the potential to be hired on and offers hours between 8:00am-6:00pm Monday-Friday. Individuals with a call center background, new grads, and applicants with a background in customer service and an interest in healthcare are encouraged to apply as this position will handle incoming calls regarding benefit plans for health care. If you are interested in learning more., please contact the Plymouth Pro Staff office at 763-785-5352 with the reference ID: 342255. You can also send your resume to

Hours: 8am - 6pm

Pay: $16.75/hour

Start Date: November 5th

Job Duties:
  • Assist members with questions about billing, benefits, enrollment, and claim inquiries
  • Treat customers with respect and courtesy
  • Work efficiently by utilizing online tools and resources
Job Qualification: 
  • Excellent customer service & soft skills
  • Patient and clear communication 
  • Ability to toggle between multiple applications, internet, and intranet
  • Ability to pass client prescreening
  • The ability to think critically, show empathy, problem solve, and deescalate calls
  • Must not need to take time off between October 8th - November 5th

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