Investigator Senior

Minneapolis, Minnesota
Oct 25, 2017
Feb 17, 2018
Employment Status
Full Time

Health Care that Starts with You!

Join a truly mission-driven organization! Independent, nonprofit UCare is recognized as one of the Minnesota's leading health plans. We provide more than 225,000 members across Minnesota and western Wisconsin with the health coverage plans and services they need to maintain and improve their health. The innovative coverage we create makes a difference for Medicare-eligible individuals, individuals and families enrolled in Minnesota Health Care Programs, such as MinnesotaCare and Medical Assistance, and disabled adults with special health care needs. UCare is growing in size, membership, products, geographic coverage, and employees. We're an organization that's going places. Be part of a team that cares about you, be part of UCare.




At UCare, we deliver high-quality health coverage and services to help members of all ages maintain and improve their health. It's a big job that takes innovative ideas, strategic partnerships, and a commitment to doing the right thing. Above all, it takes a compassionate team that is dedicated to making a real difference in the lives of our members and our communities.



Working at UCare is more than just a career; it's a mission. A mission that defines us as professionals, unites us as an organization, and shapes how we interact with our members and each other. Our values of integrity, community, quality, flexibility, and respect permeate every aspect of our organization - from who we are and how we act, to what we do and how we do it. We owe our continued success to our employees who proudly embody our mission and values in everything they do.




Position Description

This position is responsible to detect and investigate alleged or suspected fraud, waste and abuse (FWA) by network providers or enrolled members.   Conduct data mining, analysis and auditing/monitoring activities.    Suggest integrity measures or program controls and engage in FWA prevention efforts.  Prepare investigative reports for internal recovery efforts, network action, or referral to state and federal enforcement agencies.  Represent UCare as a witness in court actions as required, and in affidavits as approved by Legal. Prepare FWA data reports for submission to regulators. Act as back-up final approver in SIU for case / lead closures.  Specific duties and responsibilities include:


Collaborate with manager to investigate allegations of fraud, waste and abuse.   

Manage large and/or complex investigations, providing guidance to investigative and operational team members.  

Act as lead investigator, mentoring less senior SIU staff in investigative and interview techniques, case development, and report writing. 

Represent UCare as a witness in court actions as required, and in affidavits as approved by Legal, under the direction of the SIU Manager. 

Support internal compliance reviews as appropriate, including accurate tracking of case information and timely reporting as needed for external audits and regulatory oversight. Act as back-up approver in SIU for case / lead closures. 

Serve as a resource for departments to research and resolve integrity inquiries and assist in identification of improvements to internal practices that may reduce or prevent FWA. 

Conduct data mining and data analysis using available tools and internal data warehouse.  This includes basic to intermediate functionality in Excel or similar software, performing manipulation, sorting, analysis, summarization and presentation of data in an understandable and reliable format.  Develop query logic or algorithms for identification of aberrancies. 

Consult with legal, law enforcement and regulators regarding and respond to Requests for Information. 

Other projects and duties as assigned.


Bachelor's degree in the area of Criminal Justice or related field; demonstrated experience may be considered in lieu of degree.

Required Experience

Five years experience performing full health care fraud investigations (lead to closure), or five years of experience performing other types of investigations with a minimum of three years of this performing full health care fraud investigations.  Working knowledge of medical and pharmaceutical terminology.  Demonstrated competence using data to perform investigations, including intermediate to advance Excel skills.  Experience performing complex investigation oversight.  Basic understanding of state and federal laws and regulations pertaining to insurance.  Experience writing complex reports.

Preferred Experience

Experience working in an SIU or performing healthcare fraud investigations.  Knowledge of Medicare and/or Medicaid.  Project management experience.  Experience as a witness in court action or proceedings.  Understanding of provider network or contract management.  Experience using Access and/or audit tools.



UCare is proud to be a recognized Star Tribune Top Workplace for the 8th consecutive year. As a part of our collaborative team, you'll experience the rewards that come with helping others and seeing the positive results of your hard work. We value and respect each individual's ideas and contributions, and give you the freedom to grow both personally and professionally. We are centrally located, and offer onsite education, equipment and wellness resources, a myriad of volunteer activities, and a number of other rewards. If you're looking for a welcoming environment that celebrates what you have to offer, helps you build on your strengths, and gives you the opportunity to truly make a difference, we invite you to apply.


As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.


Enter a highly collaborative environment where people are truly engaged, and feedback is valued. You'll enjoy a competitive salary and benefits, as well as a host of other perks, including a nationally recognized wellness program, and a bright, open, award-winning office space in Northeast Minneapolis just minutes from major freeways and retail centers. At UCare, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.

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