Walser Automotive Group

Sales Representative, Walser Hyundai

Brooklyn Park, MN
Oct 25, 2017
Nov 24, 2017
Automotive, Sales
Job Type
Employment Status
Full Time

At Walser Automotive Group, you're not just a sales person, you're a Customer Specialist focused on providing an exceptional customer experience! Once you've mastered the Customer Specialist role, there are multiple opportunities for career advancement.



Walser does automotive sales differently. All of our sales professionals go through paid training to master the customer experience.

Our paid 13-week automotive sales/Customer Specialist training provides you with the knowledge, tools, and expertise needed in understanding the selling, financing, and products for every vehicle sold. As a Customer Specialist, you work directly with Walser customers throughout their vehicle shopping, selection, and buying process. Walser looks for vibrant, upbeat, outgoing individuals who can provide an extraordinary customer experience to customers during and after the sale.

Core Responsibilities:

  • Lead customers through the automotive sale process including selection, test drive, personalization, operating features, financing, and paperwork
  • Maintain excellent Customer Satisfaction Index (CSI) to manufacturer standards
  • Use Customer Relationship Management (CRM) tool to effectively prepare for customer appointments and track all customer interactions
  • Meet Walser and manufacturer training and certification standards for your designated dealership
  • Maintain a working knowledge of purchases, deals, and F&I Products
  • Effectively educate customers on Walser Warranty for Life option, and other benefits that Walser has to offer
  • Follow up with customers and maintain high customer satisfaction
  • Represent the dealership and Walser by conducting ethical business practices and exhibiting a professional image
  • Exhibit Walser CORE Values
  • All other duties, tasks, or projects as assigned

Core Values

Do the Right Thing • Lead by Example • Display Positive Energy • Be Open Minded


  • 4 year degree preferred or comparable education/work experience in a customer focused, competitive, or revenue generating role
  • Valid Driver's License is required and applicant must be insurable to company standards
  • Strong desire to learn automotive industry sales practices
  • Excellent organizational and time management skills
  • Strong written and verbal communication skills
  • Technical proficiency using business related applications or systems
  • Experience in a hospitality, retail, or sales environment preferred
  • Experience working in a performance, metrics driven environment preferred



Employee Benefits Include:

  • 13-week Paid Sales Training Program
  • Non-Commissioned, Negotiation-Free Sales Environment
  • Monthly Bonus Opportunities
  • Quarterly Awards for Top Sales Performers
  • Career Growth — Internal Advancement Opportunities
  • Continuous Training Opportunities
  • Employee Discounts on New/Used Vehicles, Service, and Parts
  • Employee Referral Bonus Program
  • Healthcare Benefits, 401k, Disability, Life Insurance, PTO, and Volunteer Opportunities
  • Tuition Reimbursement

Walser Automotive Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Walser Automotive Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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