Account Manager

Minneapolis, Minnesota
Dec 29, 2017
Mar 24, 2018
Employment Status
Full Time

Health Care that Starts with You!

Join a truly mission-driven organization! Independent, nonprofit UCare is recognized as one of the Minnesota's leading health plans. We provide more than 225,000 members across Minnesota and western Wisconsin with the health coverage plans and services they need to maintain and improve their health. The innovative coverage we create makes a difference for Medicare-eligible individuals, individuals and families enrolled in Minnesota Health Care Programs, such as MinnesotaCare and Medical Assistance, and disabled adults with special health care needs. UCare is growing in size, membership, products, geographic coverage, and employees. We're an organization that's going places. Be part of a team that cares about you, be part of UCare.



At UCare, we deliver high-quality health coverage and services to help members of all ages maintain and improve their health. It's a big job that takes innovative ideas, strategic partnerships, and a commitment to doing the right thing. Above all, it takes a compassionate team that is dedicated to making a real difference in the lives of our members and our communities.


Working at UCare is more than just a career; it's a mission. A mission that defines us as professionals, unites us as an organization, and shapes how we interact with our members and each other. Our values of integrity, community, quality, flexibility, and respect permeate every aspect of our organization - from who we are and how we act, to what we do and how we do it. We owe our continued success to our employees who proudly embody our mission and values in everything they do.


Position Description

This position is responsible to oversee products that UCare offers in partnership with provider health systems. Develop and maintain relationships, manage business opportunities, and work with Product Managers and Provider Relations & Contracting leaders in support of the partnership products.

·Develop and implement strategies to build and advance partnership products. Serve as liaison between UCare and partner organizations, to ensure that products meet expectations of the partners.

·Collaborate with Product Managers and Marketing Leads, determine each product's design, place in the larger portfolio, and strategic direction. Develop and implement annual plan(s) for partnership products.

·Collaborate with Provider Relations & Contracting leaders, provide administrative leadership for governance bodies, work groups and other teams established to oversee the partnership products. Chair or staff each of these groups.

·Maintain an expert understanding of partnership products, including benefits, operational features and roles/responsibilities of UCare and partners. Serve as point person for resolution of cross-departmental and cross-organizational product issues.

·Serve as the subject matter expert and advocate for partnership products. 

·Provide strategic consultation to other functional areas and participate in relevant committees and work groups at UCare. Provide market and analytic support to evaluate and recommend improvements and new business opportunities regarding partnership products.

·Collaborate with colleagues across the company on new partnership product implementation, annual readiness and related activities.

·Other projects and duties as assigned.


Bachelor's degree in business, marketing, health care/public administration, or related field required. Masters level degree preferred.    

Required Experience

Five years of experience in a health care organization with managerial responsibility for product performance or relationship management.  Must have proven ability to work in a matrix environment and possess the ability to lead a cross-departmental team.  Working knowledge of health plan functions including: operations, marketing/sales, compliance, information systems, data analysis and clinical.

Preferred Experience

Knowledge of state, federal and commercial health care programs and products. Account management, product management or business development experience at a health plan and/or health system.  Experience in new product development and launch. Product performance responsibility in a matrix environment. 


UCare is proud to be a recognized Star Tribune Top Workplace for the 8th consecutive year. As a part of our collaborative team, you'll experience the rewards that come with helping others and seeing the positive results of your hard work. We value and respect each individual's ideas and contributions, and give you the freedom to grow both personally and professionally. We are centrally located, and offer onsite education, equipment and wellness resources, a myriad of volunteer activities, and a number of other rewards. If you're looking for a welcoming environment that celebrates what you have to offer, helps you build on your strengths, and gives you the opportunity to truly make a difference, we invite you to apply.

As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.



Enter a highly collaborative environment where people are truly engaged, and feedback is valued. You'll enjoy a competitive salary and benefits, as well as a host of other perks, including a nationally recognized wellness program, and a bright, open, award-winning office space in Northeast Minneapolis just minutes from major freeways and retail centers. At UCare, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.

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