Product Specialist

Minneapolis, Minnesota
Jan 06, 2018
Feb 02, 2018
Employment Status
Full Time

Health Care that Starts with You!

Join a truly mission-driven organization! Independent, nonprofit UCare is recognized as one of the Minnesota's leading health plans. We provide more than 225,000 members across Minnesota and western Wisconsin with the health coverage plans and services they need to maintain and improve their health. The innovative coverage we create makes a difference for Medicare-eligible individuals, individuals and families enrolled in Minnesota Health Care Programs, such as MinnesotaCare and Medical Assistance, and disabled adults with special health care needs. UCare is growing in size, membership, products, geographic coverage, and employees. We're an organization that's going places. Be part of a team that cares about you, be part of UCare.



At UCare, we deliver high-quality health coverage and services to help members of all ages maintain and improve their health. It's a big job that takes innovative ideas, strategic partnerships, and a commitment to doing the right thing. Above all, it takes a compassionate team that is dedicated to making a real difference in the lives of our members and our communities.


Working at UCare is more than just a career; it's a mission. A mission that defines us as professionals, unites us as an organization, and shapes how we interact with our members and each other. Our values of integrity, community, quality, flexibility, and respect permeate every aspect of our organization - from who we are and how we act, to what we do and how we do it. We owe our continued success to our employees who proudly embody our mission and values in everything they do.



Position Description

This position is responsible to support UCare's portfolio of government and commercial products. Under the guidance of Product Manager(s), lead day-to-day activities, projects and other work to enhance product design and performance. Specific duties and responsibilities include:

·With guidance from the Product Manager(s), develop, implement and modify product action plans based on solid understanding of current product assets, functional capabilities, competitors' market position, strengths/weaknesses and customer needs.

·Analyze and work within and across departments to resolve product problems.

·Assist in the development and review of product filing materials, competitive analyses and other documents.

·Participate on cross-functional teams that guide development and achievement of annual product plans, track product performance and respond to emerging issues.  Participate on Member Advisory Committees and internal work groups and committees involved with operation and performance of UCare products. 

·Collaborate with Product Manager(s) to identify opportunities for competitive product development. Use project management skills and tools to advance project objectives and implement opportunities to improve products.

·Develop and maintain subject matter expertise regarding the structure and operation of UCare's Medicaid, Commercial and Medicare products.

·Develop and maintain a working knowledge of state and federal laws and regulations affecting UCare's products.

·Provide project management, business analysis and other support as needed for all products in UCare's portfolio.


Bachelors' degree in business, marketing, health care/public administration or related field; demonstrated experience may be considered in lieu of degree.

Required Experience

Two years' experience in a health plan or health care organization. Strong project management skills and proven ability to work in a matrix environment and participate in cross-functional teams. Strong working knowledge of state and federal health care programs and/or commercial health plan products. Basic understanding of health plan functions, including: operations, marketing/sales, compliance, information systems, data analysis and clinical.

Preferred Experience

Demonstrated ability to lead cross-departmental projects and/or project management certification.


UCare is proud to be a recognized Star Tribune Top Workplace for the 8th consecutive year. As a part of our collaborative team, you'll experience the rewards that come with helping others and seeing the positive results of your hard work. We value and respect each individual's ideas and contributions, and give you the freedom to grow both personally and professionally. We are centrally located, and offer onsite education, equipment and wellness resources, a myriad of volunteer activities, and a number of other rewards. If you're looking for a welcoming environment that celebrates what you have to offer, helps you build on your strengths, and gives you the opportunity to truly make a difference, we invite you to apply.

As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.


Enter a highly collaborative environment where people are truly engaged, and feedback is valued. You'll enjoy a competitive salary and benefits, as well as a host of other perks, including a nationally recognized wellness program, and a bright, open, award-winning office space in Northeast Minneapolis just minutes from major freeways and retail centers. At UCare, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.

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