Sr Product Consultant FRS PD- B2B & 3rd Party GiftCard Operations

Brooklyn Park, Minnesota, United States
Feb 01, 2018
Apr 21, 2018
Employment Status
Full Time
Description: About us:Target is an iconic brand, a Fortune 50 company and one of America's leading retailers.

The Financial and Retail Services (FRS) organization is close to the action when it comes to communication—whether with guests or Target team members. From guest service professionals and product designers, to vendor managers and financial and workforce management analysts, FRS comprises several key and high-visibility areas that elevate and nurture Target's distinctive reputation. We cultivate loyalty and satisfaction through exceptional service and support. And we foster a culture of responsive, knowledgeable and committed service—from the inside out—through enterprise services our people can count on.

Beyond our world-class contact centers, there are many important challenges to be met in other FRS teams like the FRS Operations and Product Team, which plays at the intersections of process and technology, and Contact Center Support Services (SCSO) which develops comprehensive service delivery strategies for our contact centers. FRS Product Design manages and grows loyalty, frequency and other marketing programs for all Payment Cards (REDcard, GiftCard). Our Bank Program and included credit risk and compliance functions manage Merchandise Finance, Capital Finance, Expense Management and Financial Goals and Forecasts. And the FRS Controller heads up FRS Accounting and Financial Operations, including Accounting and Control, Retail Bankcard Services, Target Card Services, Fraud Prevention & Dispute Resolution.

As a Sr Product Consultant for Business to Business (B2B:Companies using our GiftCard for loyalty, recognition or promotions) and 3rd Party GiftCard Operations (Target GiftCard in other retail stores), you will assist in the development of new and existing external client business plans and provide ongoing operational support (e.g. core forecasting, performance measurement, fulfillment network support, channel set up and system performance optimization).  This position also includes managing incentive plans and payout analysis, maintaining inventory, writing orders and monitoring accounting/funds flow.    You will have the opportunity to interact with other top companies as you represent Target GiftCards at designated trade shows and client meetings.   Other ongoing responsibilities include improvement initiatives and other assigned projects related to Target's B2B and 3rd Party GiftCard business that support company strategies and optimize or grow the business.  This includes managing timelines, facilitating meetings, coordinating communications of project initiatives, and creating necessary reporting and measurements for project status and success. Job duties may change at any time due to business needs.

About you:

• Bachelor's degree or equivalent experience

• Strong strategic, financial and analytical skills; can easily translate data from an array of sources into insights and recommendation for decision making

• Expertise in inventory management principals and systems, and operational supply chain allocation and optimization

• Strong communication skills; able to communicate effectively and represent yourself and Target professionally with business clients and partners

• Strong collaboration skills to partner with CFT

• Ability to manage various priorities and emerging issues simultaneously

• Respects, appreciates and is curious about diversity in relation to working with others; committed to being part of an inclusive team


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