Intake Advisor

Brooklyn Park, MN
Feb 22, 2018
Mar 15, 2018
Job Type
Employment Status
Full Time

As an Intake Advisor, you will:
• Handle inbound requests for information and services including triaging crisis calls and assessing/consulting with the Needs Assessment team to determine needed services and patient eligibility
• Review, assess, and link callers with information
• Re-direct calls to emergency services
• Schedule needs assessments

• Bachelor’s degree in Social Work, Sociology, Psychology, or a related human services field
• Two years of supervised experience in behavioral healthcare (meeting the criteria for a Mental Health Practitioner) or possession of a MN Social Work license (LSW)
• Experience in psychiatric emergency triage preferred
• Knowledge of DSM-5 criteria
• Interview and assessment skills
• Excellent customer service skills and the ability to maintain a professional attitude in all aspects of performance
• Oriented and educated in gender, culture, and age appropriate mental health and chemical dependency care
• Computer skills using Microsoft Office products including Word and Outlook
• Reliable transportation and telephone

PrairieCare is a physician-owned and operated psychiatric healthcare system experiencing rapid growth in the Twin Cities. With multiple sites across the Twin Cities, PrairieCare has quickly grown to become one of the State’s largest providers of mental health services to children, adolescents and their families. 
Please no phone calls

PrairieCare does not discriminate against any person on the basis of race, color, national origin, disability or age in admissions, treatment or participation in its programs, services and activities or employment. PrairieCare is an Affirmative Action Employer/Equal Opportunity Employer supporting Veterans, Disabled and other protected individuals and is committed to a diverse workforce. Offers of employment from PrairieCare are conditional and contingent upon successful clearance of all background studies.

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