Business Analyst - Reporting (Claims Operations) - Temporary (9 Month Assignment)

Minneapolis, Minnesota
Mar 01, 2018
Apr 03, 2018
Employment Status
Full Time

Health Care that Starts with You!

Join a truly mission-driven organization! Independent, nonprofit UCare is recognized as one of the Minnesota's leading health plans. We provide more than 225,000 members across Minnesota and western Wisconsin with the health coverage plans and services they need to maintain and improve their health. The innovative coverage we create makes a difference for Medicare-eligible individuals, individuals and families enrolled in Minnesota Health Care Programs, such as MinnesotaCare and Medical Assistance, and disabled adults with special health care needs. UCare is growing in size, membership, products, geographic coverage, and employees. We're an organization that's going places. Be part of a team that cares about you, be part of UCare.


At UCare, we deliver high-quality health coverage and services to help members of all ages maintain and improve their health. It's a big job that takes innovative ideas, strategic partnerships, and a commitment to doing the right thing. Above all, it takes a compassionate team that is dedicated to making a real difference in the lives of our members and our communities.


Working at UCare is more than just a career; it's a mission. A mission that defines us as professionals, unites us as an organization, and shapes how we interact with our members and each other. Our values of integrity, community, quality, flexibility, and respect permeate every aspect of our organization - from who we are and how we act, to what we do and how we do it. We owe our continued success to our employees who proudly embody our mission and values in everything they do.


Position Description

This position is responsible for defining, developing and managing Claims reporting. Plan, document requirements, design business processes, provide recommendations for change in order to improve and streamline Claims reporting. Serve as liaison between the Claims team and business function leaders to understand the information required to support cross functional business processes. Collaborate with claims leaders and staff to develop and deploy comprehensive reporting capabilities.  Ensure requirements and solutions conform to department, corporate, industry and regulator standards as specified. Provide ongoing support to day-to-day key functions and initiatives of Claims Department.

·Collaborate with vendors, business areas and program/technical teams to perform analysis, define business requirements, and implement solutions that solve business problems or meet business objectives from a strategic and tactical perspective.

·Lead data and reporting-related business project/initiative activities. Drive data and reporting project efforts and facilitate project related meetings.  Partner with upstream and downstream customers to ensure seamless and predictable outcomes.

·Consolidate data from multiple sources to create daily, weekly, and monthly operational reports.

·Provide status updates to monitor progress, deliverables, milestones, timelines, and outcomes that will result in successful implementation of reporting requirements.

·Collaborate with Claims Leadership to identify and implement repeatable and sustainable process improvement efforts involving enhancements to data and reporting processes and tools.

·Manage daily/weekly/monthly reporting efforts. Drive resolution of reporting-related issues and risks.

·Develop and maintain a thorough working knowledge of UCare Claims processes, data and reporting capabilities.

·Gather and translate business requirements and apply strategic and tactical business direction into technical requirements used for driving technical improvements, enhancements, or creation of new reporting capabilities.

·Communicate project/initiative and scope, and negotiate with teams to work through constraints and alternatives.

·Develop and maintain reporting policies and procedures consistent with the goals and objectives of the organization.  Supplement policies and procedures with functional and process level instruction and illustration.  Communicate changes in policies and procedures to team and management in a timely manner.

·Other projects and duties as assigned.


Bachelor's degree in business, IT or related field; demonstrated experience may be considered.

Required Experience

Five years of business analysis experience within health plan Operations or IT.  Two years of data analysis experience.  Experience in business process improvement. Experience in report development.

Preferred Experience

Health Plan Operations experience in Claims. 


UCare is proud to be a recognized Star Tribune Top Workplace for the 8th consecutive year. As a part of our collaborative team, you'll experience the rewards that come with helping others and seeing the positive results of your hard work. We value and respect each individual's ideas and contributions, and give you the freedom to grow both personally and professionally. We are centrally located, and offer onsite education, equipment and wellness resources, a myriad of volunteer activities, and a number of other rewards. If you're looking for a welcoming environment that celebrates what you have to offer, helps you build on your strengths, and gives you the opportunity to truly make a difference, we invite you to apply.

As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.






Enter a highly collaborative environment where people are truly engaged, and feedback is valued. You'll enjoy a competitive salary and benefits, as well as a host of other perks, including a nationally recognized wellness program, and a bright, open, award-winning office space in Northeast Minneapolis just minutes from major freeways and retail centers. At UCare, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.

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