Police Records Technician – FT
Police Records Technician – FT
Status: Full-time regular position, non-exempt
Salary: Full salary range from $23.20 - $26.46 per hour ($48,256 - $55,037 annual)
Benefits: Qualifies for full-time benefits date of hire
Location: City Center
Hours: Standard business hours (8am-4:30pm), may vary based on business need
Reporting Relationship: Reports to Police Records Supervisor
The Eden Prairie Police Department is comprised of the Patrol, Investigations, and Support Divisions who protect and serve Eden Prairie residents by providing quality law enforcement services through active and professional engagement. Eden Prairie’s Police Department is committed to offering a customized service to the community, exercising discretion and fairness in enforcement, building public trust in the department, and promoting the professional development of its members.
The Police Records Technician performs a variety of administrative and office support functions for the police department. The primary position responsibilities and areas of impact are:
- Responsible for the systematic management of police records through indexing, data entry, coding, processing, disseminating, organizing, storing, retrieval; ultimate disposal according to the records retention schedule, fulfilling mandatory State and Federal reporting requirements.
- Responsible for the transcription of dictated police reports and recorded interview statements as well as typing from handwritten copy and other clerical tasks to support the law enforcement operations of the department.
- Provides excellent customer service both on the phone and in-person; provides back-up front desk coverage (i.e. breaks, vacations, and sickness).
- Assists the Evidence Technician with evidence/property room functions; ensures evidence is maintained, evidentiary integrity is preserved, the chain of custody record is preserved, and evidence/property is properly disposed of.
- Completes various administrative tasks and projects.
While these areas are the primary focus of the position, we believe strongly in teamwork and employees will be called upon to perform a variety of duties as a part of their role with the City.
Education: High School Diploma, or equivalent (G.E.D.) required. Associates, technical certificate or bachelor’s degree in business, administrative or office management preferred.
Work Experience: Minimum of two years general administrative and/or customer service experience required.
Technical Skills: Proficiency in MS Office (Word, Excel, and PowerPoint); excellent data entry and typing skills (60 wpm required); experience with transcription from video recording and digital audio preferred; experience with record management systems and entering large amounts of data preferred.
Physical Requirements: Physical effort is light for the majority of work with lifting or carrying limited to 25 pounds intermittently. Report preparation and writing at times requires extended use of a keyboard.
Working Conditions: Most work is performed in a normal office environment.
City of Eden Prairie Values
We are a service organization. We take pride in what we do. We cultivate a supportive, encouraging and productive culture with a strong customer focus. We promote wellness and plan work/life balance into our goals. We value differences and foster inclusion. We achieve success by exhibiting our core values: collaboration, innovation, integrity, performance and relationships.
Position Specific Expectations
Legal Expertise: Displays an in depth understanding of specific legal area; routinely guides others to make lawful decisions.
Communication: Able to convey a message to get a point across; communicates in a clear and concise manner; able to write clearly and succinctly; tailors message to a variety of communication settings and styles.
Attention to Detail: Able to find errors in work and solve problems; anticipates issues and performs at a high level of accuracy; sets up systems to ensure errors are not repeated.
Accountability: Follows through on commitments; focuses on appropriate tasks throughout the shift; takes responsibilities for actions both as an individual and on behalf of the organization; actions and words are in sync; follows all policies and procedures; maintains confidentiality; is prepared and punctual to all scheduled shifts.
Organization: Ability to coordinate several activities, responsibilities, and tasks simultaneously in a polite and professional manner; prioritizes what needs to get done; keeps things neat and orderly; utilizes tools for efficiency; factors several considerations when planning; establishes methods to ensure routine tasks are completed.
Composure: Exhibits self-confidence and asserts self appropriately to advocate a point of view; is cool under pressure; can be counted on to hold things together during tough times; can handle stress; maintains balance even when unexpected circumstances arise; able to identify and manage crisis situations; faces adversity head on; energized by tough challenges.
City of Eden Prairie Pre-employment Process
The City of Eden Prairie conducts the following pre-employment checks for this Police Records Technician position:
- Professional Reference Checks
- Work History and Education Verification
- Criminal History Check
- Psychological Evaluation
All final candidates must successfully complete and pass the pre-employment process before their first day of employment.
City of Eden Prairie Application Timeline
Position Posted: Wednesday, August 8, 2018
Position Closes: Tuesday, August 21, 2018 at 8:00 AM
Review Applications: Week of August 20, 2018
First Round Interviews: Wednesday, September 5 or Thursday, September 6
Final Interviews: Thursday, September 13, 2018