Part-Time Patient Support Coordinator/Administrative Assistant/CSR

Location
Minneapolis/St. Paul, MN
Salary
$14 to $16 per hour
Posted
Aug 28, 2018
Closes
Sep 27, 2018
Ref
JHGPSC
Job Type
Employee
Employment Status
Part Time

Staffing Partners is looking for an Administrative Assistant/Patient Support Coordinator/Customer Service professional for a rapidly growing company. This position has tons of room for growth and additional duties! Primary duties are assisting with processing patient orders with several clinics across the U.S. This person will proactively reach out patients, confirm order details, and input data into system. This will pay $14 to $16, D.O.Q. This is a part time position consisting of 24-32 hours per week. There is potential for this to go full time (40 hours per week) for the right person.

Administrative Assistant/Patient Support Duties/Customer Service Responsibilities

  • Processing of Patient Orders in online portal to include:
  • Configuration of data loggers
  • Assembly, packaging, & shipping of orders
  • Maintenance and daily updating/tracking of shipments in online portal.
  • Uploading, cleaning of returned data loggers
  • Tracking of logger inventory
  • Patient follow-up on phone to assist in data loggers return/retrieval
  • Patient Education Duties and Responsibilities:
  • Serve as primary patient contact for training and education
  • Review process
  • Review patient materials and responsibilities
  • Confirm patient demographics
  • Communicate & document patient feedback with team
  • Track process timing

Administrative Assistant/Patient Support Duties/Customer Service Preferred Requirements/Experience:

  • Customer service experience
  • Inbound/Outbound phone experience
  • Strong communication skills
  • Good oral and written communication skills
  • High attention to detail and accuracy
  • Able to manage multiple tasks

If you are interested in this contract assignment, please use the built-in StarTribune application feature to submit your resume or you may email it to josh@staffingpartnersinc.com with JHGPSC in the subject line.  Thank you.