Patient Access Specialists - Join a Nine-Time Top Workplace!
Join an employer recognized as a Top Workplace by Star Tribune nine years in a row! We have a great reputation in the community, offer a very stable work environment, and have a culture that is focused on teamwork.
About the Role
Our Patient Access Specialists provide access to patients, families and providers to Gillette’s complex services and promotes a positive patient and family experience as the first impression of our organization.
The Patient Access Specialist provides quality and timely registration &/or scheduling of patients by coordinating multiple appointments along with obtaining and documenting patient demographic, financial and medical information with a high level of accuracy. This position coordinates appointment appropriateness and ‘urgency’ in collaboration with nurses and providers and also consults with providers, nurses, supervisors and other resources in order to resolve complex patient needs or scheduling needs. Our patient population includes children and adults who have complex conditions, rare disorders and traumatic injuries which equates to the need for seeing multiple specialty providers. As a result, it’s important that our Patient Access Specialists are able to build rapport and trust with our patients and their family, either by phone or in person, to ensure they are getting access to the key services that they need.
Why Work at Gillette?
Lots of organizations say they make a difference in the world. At Gillette, we prove it—every day.
Discover why Gillette is recognized as a Twin Cities and national Top Workplace.
Every Gillette employee contributes to our mission: helping children, adults and their families improve their health, achieve greater well-being, and enjoy life.
Strong Mission Tied to Satisfaction
And making a difference in the world leads to high levels of employee satisfaction. In fact:
• 55 percent of our employees have worked at Gillette for more than five years.
• Many employees say they joined us after hearing others describe their positive experiences here.
Strategic Growth Leads to Opportunities
In addition, sound financial management has allowed Gillette to grow even during challenging economic times. We’ve increased our workforce by more than ten percent in the past five years. And we’ve doubled in size in the past decade!
The result: stability, growth and ample opportunities for advancement.
Learn more about what sets Gillette apart.
Competitive Pay and Comprehensive Benefits
Gillette provides competitive pay and a comprehensive benefits package to help you balance your personal and financial needs—now and in the future. We offer options for medical, dental and vision insurance. We offer generous amounts of paid time off, which begins accruing as soon as you start work. In addition, we provide disability insurance, life insurance, adoption assistance, tuition reimbursement, retirement savings and other benefit plans.
Through Minnesota Employee Recreation and Services Council (MERSC) and SmartSavings, Gillette offers discounts at a variety of local attractions and organizations. We also have partnerships with Children’s Discovery Academy, Dell, Sam’s Club and many other businesses.