Pro Staff

Customer Service Representative

Expiring today

Employer
Pro Staff
Location
Eden Prairie, MN
Posted
Oct 20, 2018
Closes
Nov 19, 2018
Ref
343953
Contact
Pro Staff
Category
Other
Job Type
Employee
Employment Status
Full Time

Pro Staff is working with a wholesale distributor of holiday decorations, including Christmas trees, garland, and lights, in Eden Prairie is currently looking for temporary seasonal assistance on their customer service team! This is a great opportunity to earn extra holiday money and to brush up on your skills.  Apply now, project begins November 5th!

Pay: $14-16/hour depending on experience

Hours: Candidates must be flexible working either 8:30 - 5:00 and 9:30 - 6:00, some Saturdays required

Responsibilities:

  • Answering incoming calls from retail customers who are calling to report product feedback, such as damaged, missing or malfunctioning items
  • Will ask questions to troubleshoot issues, offer resolution and document calls  
  • Work closely with warehouse and other departments to ensure replacement items are shipped and/or provide customer follow up if necessary

Requirements:

  • A minimum of one year customer service experience, preferably in a call center role but will consider transferable skills from retail, food service, or other industries
  • Ability to maintain a professional phone presence and uphold customer service objectives  when speaking with callers
  • Computer proficiency, including previous database experience
  • Accurate data entry skills and ability to simultaneously speak with customers over the phone while typing call note
  • Dependability, commitment and on-time, daily attendance

To be considered for this opportunity, please email your resume to Chanhassen@Prostaff.com, apply online, or call our office 952-975-0106.

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