Health Coach

7 days left

Minneapolis, Minnesota
Oct 25, 2018
Apr 02, 2019
Employment Status
Full Time

Health Care that Starts with You!

Join a truly mission-driven organization! Independent, nonprofit UCare is recognized as one of the Minnesota's leading health plans. We provide more than 225,000 members across Minnesota and western Wisconsin with the health coverage plans and services they need to maintain and improve their health. The innovative coverage we create makes a difference for Medicare-eligible individuals, individuals and families enrolled in Minnesota Health Care Programs, such as MinnesotaCare and Medical Assistance, and disabled adults with special health care needs. UCare is growing in size, membership, products, geographic coverage, and employees. We're an organization that's going places. Be part of a team that cares about you, be part of UCare.




At UCare, we deliver high-quality health coverage and services to help members of all ages maintain and improve their health. It's a big job that takes innovative ideas, strategic partnerships, and a commitment to doing the right thing. Above all, it takes a compassionate team that is dedicated to making a real difference in the lives of our members and our communities.



Working at UCare is more than just a career; it's a mission. A mission that defines us as professionals, unites us as an organization, and shapes how we interact with our members and each other. Our values of integrity, community, quality, flexibility, and respect permeate every aspect of our organization - from who we are and how we act, to what we do and how we do it. We owe our continued success to our employees who proudly embody our mission and values in everything they do.



Position Description

This position is responsible for providing telephonic health coaching and education to members living with chronic conditions.  Assist in efforts to improve HEDIS rates, improve health outcomes, support the CMS Chronic Condition Improvement Program, NCQA accreditation and CMS Stars initiatives.  Specific duties and responsibilities include:  

Provide individual telephonic health coaching and management to members with chronic conditions.

Utilize motivational interviewing, active listening and health behavior change techniques during telephonic coaching sessions with members.

Assist members in reaching personal health related goals.

Provide education to member as it relates to their chronic condition.

Accept and provide referrals to/from disease management, case management, hospitals, clinics and other available resources.

Communicate regularly with member, providers, case managers and other health care team members also engaged in the members' care.

Implement strategies to reach and maintain DM program goals, improve HEDIS rates, and support the CMS Chronic Condition Improvement Program, NCQA accreditation and CMS Star Ratings.

Enter member information in the clinical documentation system.  Documentation is accurate, thorough and timely.

Assist in the development and ongoing support of measurement systems to evaluate DM program outcomes and processes.  Assist Disease Management Manager with data for the monthly report as requested.

Implement health coaching for members of various socioeconomic and cultural groups.

Serve as a resource to staff, providers and members enrolled in UCare administered DM programs.  Provide ongoing education and information about DM programs as requested.  

Assist in the development of DM educational materials used for health coaching purposes.

Other projects and duties as assigned.

This position has the opportunity to work from home after 6 months as long as all of the requirements of the position are being met. 


Registered Nurse (BSN preferred) with current and unrestricted RN license in MN. Current unrestricted certification/license in specific field, if applicable.

Required Experience

Two years experience in disease management or chronic condition management.  Experience with individual behavior change management and motivational interviewing. Experience working with individuals who have chronic conditions that foster self-management.

Preferred Experience

Managed care experience with a focus on health coaching individuals with co-morbid conditions. Experience working with multi-cultural and variable socioeconomic populations highly desired. Health coaching certification. 



UCare is proud to be a recognized Star Tribune Top Workplace for the 9th consecutive year. As a part of our collaborative team, you'll experience the rewards that come with helping others and seeing the positive results of your hard work. We value and respect each individual's ideas and contributions, and give you the freedom to grow both personally and professionally. We are centrally located, and offer onsite education, equipment and wellness resources, a myriad of volunteer activities, and a number of other rewards. If you're looking for a welcoming environment that celebrates what you have to offer, helps you build on your strengths, and gives you the opportunity to truly make a difference, we invite you to apply.


As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.


Enter a highly collaborative environment where people are truly engaged, and feedback is valued. You'll enjoy a competitive salary and benefits, as well as a host of other perks, including a nationally recognized wellness program, and a bright, open, award-winning office space in Northeast Minneapolis just minutes from major freeways and retail centers. At UCare, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.

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