Pro Staff

Customer Service Representative

Employer
Pro Staff
Location
Vadnais Heights, MN
Posted
Nov 07, 2018
Closes
Dec 07, 2018
Ref
346043
Contact
Pro Staff
Category
Other
Job Type
Employee
Employment Status
Full Time
Do you have previous experience working as a Customer Service Rep? Do you enjoy working with clients and building relationships? If so, Pro Staff has a temp-to-hire opportunity for a skilled Customer Service Representative located in Northeast of the Twin Cities area! Previous experience working in a manufacturing or distribution center is highly recommended. This would be a full-time position, working Monday-Friday. 

Job duties include but not limited to:
  • Onboard new customers and programs delivered from the Sales and Management team
  • Communicate client needs to Sales and Management team along with addressing questions or concerns 
  • Receive requests for quotes, purchase orders, order changes and adjustments, and cancellations
  • Receive customer information, status of customer orders, and make updates in computer system
  • Handle troubleshooting of issues and needs for customers
  • Managing active orders and notifying customers with any updates or changes
  • Respond to customer requests via telephone and email
  • Providing excelling customer service
  • All other job duties assigned

Qualifications:
  • High school diploma or equivalent required some college-level courses preferred
  • Previous experience as an account manager preferred, experience in a manufacturing or distribution preferred
  • Microsoft office and organizational skills
  • Great written and verbal communication skills 

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