Collections Specialist - Downtown Minneapolis
Staffing Partners Inc. has immediate openings for Collections Specialists with our client in downtown Minneapolis! This is a contract to hire opportunity to join a growing and industry leading company in the Twin Cities. The Collections Specialist will be responsible for calling our client's customers to educate them on loan repayment options. There is no selling or direct collecting in this position but you must be comfortable making outbound calls and discussing payment options. This is an outstanding opportunity to join a leading employer in the metro and with opportunities to advance your career!
Responsibilities of Collections Specialist:
- Contact clients and references to ensure timely payment of loans and/or provide update on current loan status
- Inform client's of responsibilities and consequences of default
- Compliance of company's policies
- Maintain knowledge of current laws and regulations of repayment of loans and consequences of default
- Update client loan status within system
- Other duties/projects as assigned
Qualifications of Collections Specialist:
- 2+ years' experience working in a call center or in a customer service setting
- Experience with Microsoft Office Suite
- Strong attention to detail
- Multi-tasking ability is a MUST!
- Flexibility on hours
- Ability to commute to/from downtown Minneapolis