Lead Reputation Consultant

Minneapolis, Minnesota, United States
Nov 18, 2018
Jan 17, 2019
Employment Status
Full Time
Description: JOB TITLE Lead Reputation Consultant

Classification: Exempt

Date: November 2018

About us:

Target is an iconic brand, a Fortune 50 company and one of America's leading retailers.

To match the signature style and passion of Target's distinctive and beloved retail brand, Target Legal Affairs is a dynamic and deeply knowledgeable team of legal pros, each with valuable expertise from several disciplines. Whether specializing in government affairs, policy, risk management, regulatory compliance, ethics or employee and labor relations, this team advocates for Target and its business plans in communities across the nation and works across the entire company to provide internal clients with cohesive guidance. We are committed to being internal experts to both internal and external entities on key issues that affect Target's ability to productively do business. We focus on defining, investigating, anticipating and ultimately mitigating risk in all its forms. We apply our grasp of brand law by overseeing, maintaining and ensuring correct, consistent and authorized use of Target's signature Bullseye logo, assets and other trademarked material. We help protect Target and its subsidiaries by applying our comprehensive understanding and interpretation of the laws that govern our stores, distribution centers and corporate locations. Here, you'll enjoy working autonomously with a healthy work-life balance. Your passion for learning the business and building relationships with the senior leaders and key business partners that you support will be key to tackling the ever-changing legal challenges we face in a dynamic and fast-paced retail landscape. From brand and patent law to contract development and negotiations, you'll be challenged and gratified by a role with Target Legal Affairs.

A role in Reputation Management means you will help facilitate the company's holistic response program and leadership of reputation issues management. You will play a key role in coordinating and maintaining an enterprise response framework for these areas of risk.

As a Lead Reputation Management Consultant, you will play a key role in executing the Enterprise Response program, the framework for how the company responds to materialized risk events, as well as the corresponding Reputation & Risk governance structure. You will be responsible for facilitating risk assessments of potential and materialized reputation risks and working with teams across the company to create and execute management plans that prepare for, respond to and recover from reputation risk challenges. You will lead and participate in cross-functional teams and assessments on a regular basis, representing Reputation Management in a variety of situations. Additionally, this role will lead and coordinate reputation stakeholder engagement, working with teams across the company that engage and manage important relationships for Target. This work includes providing coordination around events, and thought leadership around measurement, reporting and establishing best practices. Additionally, you will participate in crisis management exercises and scenario planning, as well as activations.

Job duties may change at any time due to business needs.

About you:

B.A/B.S degree

Minimum 5-7 years of directly related experience in issues management, reputation management, crisis management, communications public policy

Excellent written, oral and facilitation communication skills

Highly organized, able to work in a fast-paced environment and handle multiple issues and tasks at the same time, strong sense of urgency

Team player. Experience participating on and leading cross-functional teams and efforts in high pressure situations and collaborating across departments and teams

Bias for action and strong ability to execute with minimal oversight; coordinate, prioritize, establish goals, ensure timelines are being met and use resources effectively

Demonstrated creative problem-solving skills and strong leadership skills we


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