Customer Service Representative Southwestern Suburbs
Staffing Partners' client is looking for an exceptional Customer Service Representative! This is a direct opportunity paying $16 to $18 per hour. This is a great company to grow within. Hours are 10:00-7:30, or 9:00-5:30. With some flexibility. The company offers strong benefits, including Health, Dental, and 401k match.
- Takes incoming calls and escalates as needed.
- Interacts with customers via phone and fields any questions regarding products, billing, or service.
- Understands a software system to create work order tickets and billing.
- Explain benefits of company as opposed to competitors.
- Makes outbound calls to former clients to solicit new services.
- Assists the customer by getting problems or issues resolved with follow up calls.
- Report customer feedback to supervisors.
- Provides support for the field with purchase orders, directions, or finishing data input.
- High School Diploma or equivalent.
- Customer service experience (preferrably in a call center environment or over the phone).
- Ability to take direction and work with little supervision.
- Ability to multitask.
- Professional demeanor.
- Experience with MS Office products.
If you are interested in this exciting Customer Service Representative opportunity, please apply below, or email your resume to firstname.lastname@example.org Thank you!