Technical Support (CSR Support for Technical Devices) Will Train! - Many shifts including from home!

We are seeking YOU if you have outstanding customer service skills and a technical background for new temp to hire Technical Support opportunities in Minnetonka, MN  55345.  These roles are ear-marked for advancement within 6-18 months!  Temporary period is approximately only 120-180 days!  Start at $15/hour.  Potential raises are $17.50 within 6 months and $19.50 within 12 -14 months from starting.  Tons of overtime available if you want but not mandatory.

Duties and responsibilities for the Technical Support opportunities will include:

  • Take incoming technical service calls (will train on technical piece)
  • Respond to incoming customer inquiries
  • Support inquiries include questions relating to hardware and software (will train on this)
  • Provide clear documentation 
  • Research solutions to field issues by working with other departments.
  • Provide timely feedback to customers and dealers regarding solutions.
  • Maintain a working knowledge of field quality issues.

Current Openings in Minnetonka, MN

  • Wednesday - Sunday 9am to 5:30pm
  • Wednesday – Sunday 6am to 2:30pm
  • Wednesday - Sunday 7am to 3:30pm
  • Tuesday - Saturday 8am to 4:30pm
  • Tuesday - Saturday 10am to 6:30pm
  • Monday - Friday 8am to 4:30pm

Current Openings - Work from home - ****These Technical Support shifts MUST train in Minnetonka, MN on site up to 8 weeks before moving to a home based position.  Must live within 60 minutes of office.

  • Tuesday – Saturday 12am to 8:30am
  • Saturday – Wednesday 12am to 8:30am
  • Sunday – Thursday 12am to 8:30am

Ideal skills and education for the Technical Support positions:

  • Minimum 1-2 yrs. of Customer Support and/or Device Support (Not IT) experience helpful (not necessary).
  • Demonstrated written and verbal communication abilities
  • Demonstrated proficiency with Microsoft Office (Word, Excel, Outlook)
  • Demonstrated customer focus and problem solving abilities

Thank you for considering these Tech Support positions!

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