Technical Support (CSR Support for Technical Devices) Will Train! - Many shifts including from home!
We are seeking YOU if you have outstanding customer service skills and a technical background for new temp to hire Technical Support opportunities in Minnetonka, MN 55345. These roles are ear-marked for advancement within 6-18 months! Temporary period is approximately only 120-180 days! Start at $15/hour. Potential raises are $17.50 within 6 months and $19.50 within 12 -14 months from starting. Tons of overtime available if you want but not mandatory.
Duties and responsibilities for the Technical Support opportunities will include:
- Take incoming technical service calls (will train on technical piece)
- Respond to incoming customer inquiries
- Support inquiries include questions relating to hardware and software (will train on this)
- Provide clear documentation
- Research solutions to field issues by working with other departments.
- Provide timely feedback to customers and dealers regarding solutions.
- Maintain a working knowledge of field quality issues.
Current Openings in Minnetonka, MN
- Wednesday - Sunday 9am to 5:30pm
- Wednesday – Sunday 6am to 2:30pm
- Wednesday - Sunday 7am to 3:30pm
- Tuesday - Saturday 8am to 4:30pm
- Tuesday - Saturday 10am to 6:30pm
- Monday - Friday 8am to 4:30pm
Current Openings - Work from home - ****These Technical Support shifts MUST train in Minnetonka, MN on site up to 8 weeks before moving to a home based position. Must live within 60 minutes of office.
- Tuesday – Saturday 12am to 8:30am
- Saturday – Wednesday 12am to 8:30am
- Sunday – Thursday 12am to 8:30am
Ideal skills and education for the Technical Support positions:
- Minimum 1-2 yrs. of Customer Support and/or Device Support (Not IT) experience helpful (not necessary).
- Demonstrated written and verbal communication abilities
- Demonstrated proficiency with Microsoft Office (Word, Excel, Outlook)
- Demonstrated customer focus and problem solving abilities
Thank you for considering these Tech Support positions!