Manager, Research and Business & Competitive Intelligence

Competitive compensation with an excellent benefits package
Dec 27, 2018
Jan 26, 2019
Legal, Other
Job Type
Employment Status
Full Time

The Research and Intelligence Center of Ballard Spahr is looking for a Manager to lead in the development, implementation and delivery of research and business & competitive intelligence services to attorneys and others firm wide. The Manager, Research and Business & Competitive Intelligence Services will work collaboratively with RIC staff, attorneys, paralegals and department administrators to promote, assess and continuously improve these services.

Under the direction of the Director, the Research and Business & Competitive Intelligence Manager will work as part of the management team, which includes the Senior Operations Manager, the Senior Manager, Knowledge Sharing & Training Services, the Manager, Information Access Services and the Manager, Knowledge Sharing & Training Services.

The selected individual will develop research as well as business & competitive intelligence service goals and objectives that align with the firm’s strategic plan; meet with department and practice group leaders to foster communication and continuously align with their strategic initiatives; supervise the Lead Research Analyst and Lead Business & Competitive Intelligence Analyst; prepare budget recommendations for research and business & competitive intelligence services; review, evaluate and recommend research and business & competitive intelligence resources and promote the use of research and business & competitive intelligence services firm wide.

This position can be located in any city with a Ballard office, including Philadelphia, New York, Minneapolis, District of Columbia and other locations in the U.S.

Knowledge of library technologies for communication, research intake, knowledge sharing and resource management; advanced knowledge of Quest for research intake is a plus; strong writing skills and ability to present ideas and communicate complex information clearly and concisely; strong interpersonal skills and the ability to maintain effective working relationships with all levels of firm personnel and diverse groups of people and demonstrated problem-solving skills and the ability to work effectively under pressure while managing multiple priorities and deadlines.

The ideal candidate will have a Masters in Library Science or equivalent degree from an ALA accredited school is required and five or more years of experience as a leader in a fast paced professional environment with law firm experience strongly preferred. A JD or other relevant advanced degree may be substituted along with substantial experience.

Experience must include managing research and business & competitive intelligence services, including, but not limited to, supervising staff, assessing and improving workflows and collaborating with other department leaders to accomplish the goals and objectives of the RIC department. A thorough knowledge of research methodologies as well as resources for all media types in the areas of law relevant to the firm’s practice, and proficiency with major legal and business databases and a proven primary and secondary research skills with the ability to analyze and synthesize large amounts of data into actionable information or practical intelligence.

Ballard Spahr is not accepting resumes from search firms for this position.

Ballard Spahr LLP offers excellent compensation, a comprehensive benefits package and a generous paid time off program is offered.  For immediate consideration, please visit our career page and submit your cover letter, resume, writing sample and salary requirements online. 

Ballard Spahr is an equal opportunity employer committed to fostering a culturally diverse environment. The firm encourages applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.

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