Regulatory Materials Manager

Minneapolis, Minnesota
Jan 01, 2019
Feb 13, 2019
Employment Status
Full Time

Health Care that Starts with You!

Join a truly mission-driven organization! Independent, nonprofit UCare is recognized as one of the Minnesota's leading health plans. We provide more than 225,000 members across Minnesota and western Wisconsin with the health coverage plans and services they need to maintain and improve their health. The innovative coverage we create makes a difference for Medicare-eligible individuals, individuals and families enrolled in Minnesota Health Care Programs, such as MinnesotaCare and Medical Assistance, and disabled adults with special health care needs. UCare is growing in size, membership, products, geographic coverage, and employees. We're an organization that's going places. Be part of a team that cares about you, be part of UCare.


At UCare, we deliver high-quality health coverage and services to help members of all ages maintain and improve their health. It's a big job that takes innovative ideas, strategic partnerships, and a commitment to doing the right thing. Above all, it takes a compassionate team that is dedicated to making a real difference in the lives of our members and our communities.


Working at UCare is more than just a career; it's a mission. A mission that defines us as professionals, unites us as an organization, and shapes how we interact with our members and each other. Our values of integrity, community, quality, flexibility, and respect permeate every aspect of our organization - from who we are and how we act, to what we do and how we do it. We owe our continued success to our employees who proudly embody our mission and values in everything they do.


This position is responsible for the oversight and management of UCare's material review and submission process, and the development of all department-owned materials and corresponding timelines.  Serve as subject matter expert on regulatory guidelines and work cross-departmentally to ensure understanding of, and adherence to, all materials-related regulatory content, timing, and delivery method requirements.

·Understand and apply federal and state regulatory requirements related to enrollee materials so that materials are accurate and compliant.   Subject matter expert on: Medicare, State Public Programs, and/or Individual regulations; material development and review; use of regulated models; required materials and corresponding deadlines; and content.

·Lead development of enrollee materials owned by Government Relations (GR.) Write, edit, and/or proofread GR-owned enrollee materials.

·Develop and supervise the GR Regulatory Materials Team. Includes assigning work based on skills and capacity, prioritizing, resolving issues, setting team standards, managing performance, and developing and maintaining training plans and resources.

·Participate in interdepartmental workgroups focused on enrollee materials planning and development to ensure issues are identified and addressed, relevant information is shared with stakeholders, and enrollee material approvals and distribution meet regulatory deadlines and enrollee needs.

·Represent UCare on external enrollee materials workgroups in the planning, discussion and review of templates for required enrollee materials.  Coordinate with additional UCare staff to create and review workgroup materials.

·Maintain policies and processes to produce accurate, timely, and compliant materials.  Ensure Regulatory Materials Team follows established policies and processes. 

·Ensure enrollee materials are: (1) reviewed for compliance by the Materials Coordinator; (2) submitted timely to regulator(s), if needed; and (3) approved. 

·Support UCare departments in understanding materials-related regulatory requirements and the processes in place for review, submission, and approval of materials.

·Other projects and duties as assigned.


Bachelor's degree; demonstrated experience may be considered in lieu of degree.

Required Experience

Management or supervisory experience.  Two years enrollee materials writing experience in health insurance, managed care, or in a health-care delivery system.  Experience leading cross-functional teams or business initiatives.  Knowledge of Medicare, Medicaid, and/or Individual regulations, such as CMS' Medicare Communications and Marketing Guidelines.

Preferred Experience

Project management experience.  Knowledge of NCQA requirements.  Experience working with a content management solution.


UCare is proud to be a recognized Star Tribune Top Workplace for the 9th consecutive year. As a part of our collaborative team, you'll experience the rewards that come with helping others and seeing the positive results of your hard work. We value and respect each individual's ideas and contributions, and give you the freedom to grow both personally and professionally. We are centrally located, and offer onsite education, equipment and wellness resources, a myriad of volunteer activities, and a number of other rewards. If you're looking for a welcoming environment that celebrates what you have to offer, helps you build on your strengths, and gives you the opportunity to truly make a difference, we invite you to apply.

As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.


Enter a highly collaborative environment where people are truly engaged, and feedback is valued. You'll enjoy a competitive salary and benefits, as well as a host of other perks, including a nationally recognized wellness program, and a bright, open, award-winning office space in Northeast Minneapolis just minutes from major freeways and retail centers. At UCare, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.

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