Mystic Lake Casino Hotel

Assistant Restaurant Manager - Buffet

Prior Lake, MN
Jan 11, 2019
Feb 10, 2019
Mystic Lake Casino Hotel
Job Type
Employment Status
Full Time
Shift - Hours: Various
Days: TBD - based on business needs
Hiring rate or hiring range: Based on qualifications
Job Description:

Job Summary:

Manages staff and activities of the food services operation of restaurant to ensure a pleasant guest experience and efficient operations. Applies high guest service standards. Assumes Restaurant Manager responsibilities to cover hours of operation.

Budget/Asset Responsibilities:

Assists restaurant cashiers in reconciling cash drawers after every shift.

Job Duties:

  1. Manages and coordinates restaurant activities to obtain effective use of equipment, facilities, and personnel. Assigns tasks and sections; establishes rotations. Conducts daily operations in adherence to policies, procedures, and safety and service standards, including responsible alcohol service. May provide input on the acquisition of new equipment or re-design of space to increase efficiency and safety of operations.
  2. Interacts and establishes relationships with guests to improve retention, promote guest loyalty, and resolve guest complaints. 
  3. Prepares schedules to ensure staffing levels are optimal.
  4. Participates in the development and formulation of administrative and operational policies and procedures. Implements work processes and recommends revisions as necessary.
  5. Interviews, selects, hires, and promotes team members; plans training and development in conjunction with Human Resources Development, and completes performance appraisals, disciplinary actions and terminations. 

  1. Must be 18 years of age or older.
  2. Any combination of post-high school restaurant education and/or restaurant experience to equal five years.
  3. Demonstrated leadership abilities or two years supervisory experience. 
  4. Beginning experience with word-processing, spreadsheets, presentation, electronic mail software, and restaurant-specific software.
  5. On feet or standing 80% of shift.
  6. Must be able to lift 30 lbs.

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