Pro Staff

Inbound Call Center Representative

Employer
Pro Staff
Location
Edina, MN
Posted
Jan 11, 2019
Closes
Feb 10, 2019
Ref
352181
Contact
Pro Staff
Category
Other
Job Type
Employee
Employment Status
Full Time
Pro Staff Edina is working with a large brokerage firm that is hiring for Inbound Call Center Representatives to start at the end of January! In this position, you'd be answering inbound calls to help answer any customer questions. This position involves the ability to research questions and issues, utilize dual monitors, and also carefully document all calls.

This position offers daytime hours and a pay rate of $16.25 per hour. 

Job Duties:
  • Answer inbound calls with any questions 
  • Document calls in the database
  • Research customer questions or issues
  • Utilize a dual monitor set up

Job Requirements:
  • Minimum 1 year of prior customer service or call center experience is highly preferred
  • Intermediate to advanced technology and computer skills
  • A pre-employment background check is required

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