Patient Representative - Appointment Scheduling

Join Minnesota’s most technologically-advanced eye care center. North Suburban Eye Specialists (NSES) is located in the northern suburbs with facilities in Coon Rapids, Blaine, and White Bear Lake. Our state-of-the-art, award-winning Coon Rapids facility has become a regional hub for patients seeking LASIK, cataract, and corneal surgeries. We also offer comprehensive eye exams, screenings, and eyewear. 

Learn more about us on Facebook and our website at www.nseyespecialists.com. 

RESPONSIBILITIES:

• Schedule appointments for 12 providers ensuring appropriate time and site
• Able to handle high volume incoming calls
• Answer phone calls using proper telephone etiquette and retrieve messages from voicemail
• Ability to effectively triage “emergency” calls from patients to ensure appropriate scheduling
• Assists in general office duties and other duties, as assigned

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent
• 2 years’ experience in a medical practice preferred

ESSENTIAL SKILLS AND ABILITIES:

• High level of customer service
• Ability to multi-task
• Motivation to succeed
• Empathetic personality giving attention to the patient’s needs and concerns
• Excellent communication and interpersonal skills
• Strong organization with attention to detail

To apply: Email to HR@nseyespecialists.com or Mail resume to: North Suburban Eye Specialists, Attn: HR, 3777 Coon Rapids Blvd., Ste. 100, Coon Rapids, MN 55433 or Fax: 763-421-0730 

We offer excellent compensation and benefits

North Suburban Eye Specialists is an affirmative action employer