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Entry Level Help Desk/IT - Great Company - Eden Prairie, MN

Employer
Staffing Partners
Location
Eden Prairie, Minnesota
Salary
$15-$18/HR - D.O.Q
Start date
Feb 8, 2019
Closing date
Mar 10, 2019

Job Details

Position Summary:

The IT Help Desk Support role helps maintain and monitor end-user workstations and productivity on the company's local area network.  This role will handle maintenance, software installation, end-user support and training tasks to ensure end-user workstations and network performance meet company and user requirements. Provides support to staff on all company-supported applications. Troubleshoots computer problems, determines source and advises on appropriate action. Completes application project-based work. Performs responsibilities in accordance with all company standards, policies and procedures.

Duties and Responsibilities:

  • Investigates user and customer problems and identifies their source; determines possible solutions; tests and implements solutions.
  • Performs and/or oversees software and application installation and upgrades.
  • Maintains site software licenses for department/organization.
  • Plans and implements network security, including file permissions, file system integrity, and adding and deleting users.
  • Troubleshoots networks, systems and applications to identify and correct malfunctions and other operational difficulties.
  • Develops and conducts various training and instruction for system users on operating systems and other applications; assists users in maximizing use of applications and computing systems.
  • Maintains confidentiality with regard to the information being processed, stored or accessed by the end-users on the network.
  • Manages asset control of all internal IT related office equipment (computers, phones, printers, etc.) to include purchasing and distribution of equipment and redistribution of existing assets.
  • Assists personnel of other departments as a computer resource.
  • Provides computer orientation to new and existing company staff.

Required Qualifications:

Associate’s Degree in Information Technology or related field or equivalent applicable work experience.

  • 1-3 years IT/Help Desk/Technical Support experience.
  • Demonstrated customer service skills.

Must successfully pass 7 year Criminal Background check

Company

Welcome to Staffing Partners - We've been providing Administrative/Clerical, Sales, Accounting, Financial, and Human Resources staffing solutions in the Twin Cities' area for over 25 years. Our career agents are Staffing Professionals with diverse experience in their respective industries. If you're looking for quality employees or a great employer, call us today. One of our specialists would love to discuss your goals and objectives to find solutions that work for YOU!

In a world where everyone's an expert, it's important to note who's not doing all the talking. At Staffing Partners, we listen first and make recommendations later. If we're the best solution for you or your staffing challenge, we'll tell you. If we aren't, we'll tell you. Sound different? It is.

Enough about us. Let's talk about you.
Ask us to take a fresh look at your resume or your company. Just don't expect a pat answer. We'll tell it like it including exposing the factors keeping you from finding your dream job or your company from attracting quality professionals. After all, isn't that what building relationships is all about?

It's your call.
You can talk to any staffing company you'd like. But if you want to work with people who are more interested in filling positions with expertise rather than afterthoughts, call us today.

We're ready to listen.

Benefits
All fees are paid by the companies we serve.

Locations
Call Today!  Check us out at www.staffingpartnersinc.com
For The Administrative and Financial Groups (Administrative/Clerical, Sales, Accounting, Financial, and Human Resources), call 952-926-4200
Email Resume to:  jobs@staffingpartnersinc.com

Company info
Website
Telephone
952-926-4200
Location
5909 Baker Road, Suite 570
Minnetonka
Minnesota
55345
US

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