Senior Manager Communications

Minneapolis, Minnesota, United States
Feb 09, 2019
Feb 16, 2019
Employment Status
Full Time
Description: //// Senior Manager Communications

Classification: Exempt

Date: February 2018

About us:

Target is an iconic brand, a Fortune 50 company and one of America's leading retailers.

A role with Target Communications means a chance to continuously improve the quality, relevance, creativity and authenticity of both internal and external storytelling. Bring your skills as a bold and forward-thinking professional communicator who thrives on building confidence, driving brand love and creating value. Here, you'll shine as a relationship-focused pro who's strategically minded, an expert executor and an articulate brand ambassador. Rise to the challenge of driving results with smart risk-taking, constant innovation and perpetual teaching and learning. Comprised of Public Relations, Public Affairs, Crisis Management and Internal Enterprise Communications, this team strengthens and protects Target's reputation and helps drive traffic, sales and guest loyalty. You'll develop deep relationships with business partners to ensure critical information flows through multiple channels, building confidence with team members and external stakeholders and strengthening Target's position within the competitive retail marketplace.

As a Senior Manager Communications, you will lead a team responsible for enterprise and external communications for Target's operations, which includes Target stores, fulfillment operations, supply chain, and properties.

This position is responsible for leading a team that will communicate how Target's operations, from the supply chain to the store floor, create an elevated and differentiated shopping experience for our guests with efficiency and scale.

As the senior manager, this role will engage directly with multiple Target leadership team members including the chief operating officer, chief stores officer, chief supply chain officer, and other company leaders to develop strategic communications programs in support of business goals.

A key component of this role is to create communications strategies that continue to differentiate Target's leading guest fulfillment services such as free shipping, same day delivery, and order pick-up.

Responsibilities include:

Oversee the executive communications and speechwriting support for key leaders, including key company and external meetings.

Working closely with four direct reports and key leaders and internal partners across the company to optimize communications for stores, supply chain, properties, fulfillment and overall operations to internal and external audiences that reflect progress against our corporate strategy and embody Target's purpose.

Leading the development of a holistic strategy to communicate the impact of Target's operations across stakeholder audiences, and manage the process for annual strategic planning across each operational area led by direct reports.

Help to bring the role of stores, supply chain, properties, fulfillment and overall operations and its team members into focus for enterprise communications to underscore their role in driving Target's success.

Serve as a communications advisor to Target leaders, and manage four direct report's work across communications activities such as media interviews, speaking opportunities and enterprise communications.

Engaging external stakeholders (including relevant forums, events, and organizations) to evaluate and create opportunities to convey Target's story.

Developing and engaging with relevant media about Target's operations.

Collaborating with Target's overall communications team and internal partners to communicate in holistic way across all channels.

Managing PR agency relationships, performance and budgets.

Monitor media landscape daily to better understand how Target and our competitive set are being covered externally.

Serve as external spokesperson for Target.

Cultivate productive relationships with key reporters.

Skills required:

Strategic (and able to translate strategy into action and measurable results)

Executive presence and the ability to coach/counsel senior leaders

Able to lead people, manage direct report career development, comfortable setting and implementing high standards for the work and behaviors of the team, and evaluating team members performance

Requires ability to collaborate with peers and influence without authority

Organized and able to balance multiple competing priorities on a daily basis

Team player and effective at collaborating with multiple internal stakeholders to drive results

Strong writer for various forms (i.e., email, speeches, media talking points)

Strong media relations skills

A storytelling mindset with business acumen

Bachelor's degree or equivalent experience

10 - 15 years of relevant experience


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