TMN Business Support Analyst - Ad Ops

Minneapolis, Minnesota, United States
Feb 16, 2019
Feb 28, 2019
Employment Status
Full Time

Target Media Network, Target's publishing division offers the world's leading advertisers industry leading digital advertising solutions. More than ¾ of American adults shop Target - which translates into incredible scale for advertisers to connect directly with our guests and deliver best in-class marketing outcomes! We design and deliver impactful marketing for brands and their agencies resulting in engagement and incremental sales that can be measured online and in-store.

In this role you will support internal users in our suite of homegrown ad platforms and integrations. You will be crucial to maintaining existing relationships and fostering deeper partnerships while supporting our core ad revenue business in an effort to improve platform scale and reliability.  As part of a growing product portfolio, it is essential that you are a team-player and become a dependable resource within the internal Scrum teams while working collaboratively and communicating clearly across Target Marketing partners and platforms. This client facing role will require you to be strategic, innovative, analytical, and professional. 

About this Opportunity:

    Interface with Cerebro product partners daily, servicing user needs and providing outstanding support experience to ensure smooth delivery of campaign obligationsLog, track, follow up on defect requests to product teams and communication to usersFollow structured communication workflow that is productive and helps satisfy response obligationsMaintain all partner related information in a centralized placeDocument and track various progresses and metrics for our demand side partners and DMP activitiesDocument, track, triage process defects and escalation processesConduct high level analysis daily around key ad server (DSP, SSP and Platform) health metrics to make sure they are on par with industry and Target standardsTest new integrations end points - settings including self-developed and third-party ad services (Ad Manager, Campaign Manager)Perform standardized weekly tasks to ensure integrations remain optimizedLiaison between the client and internal teams to ensure progress for given initiativesCollaborate with our finance team on all billing related inquiries


    BA/BS or equivalent work experience in Ad OpsVerbal, writing and communications skills and a superior attention to detailHighly organized, resourceful and a self-starterAbility to multitask in a fast-paced environmentExperience working independently and within cross-functional teams in a collaborative, professional environment.Strong analytical skills


Marketing technologies like Google Ads, Ad Manager or Programmatic


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