Credit And Collections Representative
- Employer
- Pro Staff
- Location
- Shoreview, MN
- Start date
- Feb 16, 2019
- Closing date
- Mar 18, 2019
View more
- Category
- Accounting
- Job Type
- Employee
- Employment Status
- Full Time
Job Details
Do you enjoy problem-solving and providing excellent customer service? Do you also have previous experience working with consumers, businesses, and potential clients? If yes, we may have the right opportunity for you! Pro Staff is seeking a talented candidate who has experience and knowledge in collections, handling escalated phone calls, and account management. This is a contract-to-hire opportunity that can grow into a permanent position!
Call us to learn more at 651-291-7811 OR Text APPLY to 320-335-9543 and schedule your interview in less than 5 minutes!
Job duties include but not limited to:
- Performing collection efforts on customer accounts, resolving customer issues such as short payments, dispute billing issues, and escalating issues contributing to collections delays to supervisors
- Follow credit processes and make appropriate credit decisions to release orders on hold
- Conduct customer reviews of new and existing customers on recommendations
- Working with supervisors and team to establish monthly and quarterly goals
- Review bankruptcy notifications and file proof claims as appropriate
- Assist with projects as assigned which includes gathering data/information, data analysis, and interaction/working with people at all levels in the organization
- Identify possible process improvement opportunities
- Respond to email and phone calls in a timely manner
- Other job duties as assigned
Qualifications:
- Minimum of 3 years of relevant experience, collections and customer service preferred
- Knowledge or SAP, ERP systems, and Microsoft Office preferred
- Strong oral and written communication
- High school diploma or equivalent required
- Some College education is preferred
Company
Administrative & Light Industrial
As in any job, the key to success is knowing what your strengths are and then finding the opportunity to use them. Pro Staff allows you to utilize and develop your skills through exciting projects and temporary assignments with great companies in your area. And, because we take care of all the work involved in finding the right opportunities, you can be free to let your talent shine.
- Location
-
Minnesota
US
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