Customer Service Representative

Location
Minnetonka, Minnesota
Salary
$16.00 - $17.00/hour
Posted
Feb 18, 2019
Closes
Mar 20, 2019
Ref
TIS-CSR
Job Type
Employee
Employment Status
Full Time

Staffing Partners is currently seeking and experienced Customer Service Representative to work for a client of ours in the Minnetonka, MN area. In this role, the Customer Service Representative is responsible for providing a positive customer experience by managing customer inquiries, responding in a timely and effective manner and working with other departments to ensure the customer receives the best experience possible. This is a great opportunity to work with a well known and reputable company! 

Job Details

  • Taking calls from customers on the phone
  • Administrative duties such as entering information into their system
  • Scheduling Technicians
  • Working with other departments and managers to ensure their customers are receiving a level of customer service they expect

Required Qualifications

  • Amazing communication skills (written and verbal)
  • Ability to solve problems quickly and efficiently, critical thinking is a must for this job
  • Demonstrated passion for providing extraordinary customer service (minimum of 3+ years of experience)
  • Professionalism, courtesy, and tactfulness when interacting with external and internal customers
  • Attention to detail
  • Talent for prioritizing with a high level of effectiveness and efficiency
  • Capability (and desire) to learn our products and services and relate them to our customers’ needs
  • Enthusiasm for selling
  • Proficiency in Microsoft Office, data entry and documentation
  • High school diploma or equivalent

This is a contract-to-hire role. Benefits offered upon permanent hire

 

 

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