Technical Customer Service Representative
- Employer
- Staffing Partners
- Location
- Eden Prairie, Minnesota
- Salary
- $31,000+ Overtime
- Start date
- Mar 5, 2019
- Closing date
- Apr 4, 2019
View more
- Category
- Accounting, Administrative / Clerical, Advertising, Airlines, Arts / Entertainment / Media, Automotive, Banking, Biotechnology, Business, Career Fairs, Child Care, Construction, Customer Service, Drivers / Transportation, Education, Energy / Utilities, Engineering, Executive, Facilities, Financial Services, Government, Healthcare, Hospitality, Human Resources, Information Technology, Insurance, Labor / Trades, Law Enforcement, Legal, Management, Manufacturing / Production, Marketing, Media / Journalism, Medical Technology, Nurse, Printing, Public Relations, QA / Quality Control, Real Estate, Restaurant / Food Service, Retail / Wholesale, Sales, Science, Security, Social Services, Technicians, Telecommunications, Warehouse, Other, Nonprofit
- Job Type
- Employee
- Employment Status
- Full Time
Job Details
Growing company seeking individuals with prior customer service experience, who are looking for a long term career opportunity starting as a Technical Support Representative.
- $15/HR.
- Overtime always available, but not required.
- 1st and 3rd shifts available.
Technical Support Representative Role:
- Thorough training given to each employee regarding the company, their product, and how to successfully answer customer questions.
- Receive incoming calls from customers, listen to customer inquiries relating to their software/hardware, and uncover the problem utilizing the tools that were taught during the training period.
- Place customers on hold to further investigate the issue, including collaborating with other departments, to ensure customers are receiving the correct information.
- Ability to explain things in different ways, so that each customer can understand the issue and how to fix it effectively.
- Document each call into company’s internal system.
Ideal Skills:
- 1-2 years of customer service experience.
- Ability to problem solve with an aptitude for solving them on your own.
- Proficient in navigating around computers.
- Experience with Microsoft Office, including Excel, Outlook, and Word.
Available Shifts:
1st Shifts:
8am-4:30pm M-F
8am-4:30pm M-F
8am-4:30pm M-F
8am-4:30pm M-F
8am-4:30pm M-F
10am-6:30pm M-F
10am-6:30pm M-F
10am-6:30pm M-F
3rd Shifts:
12pm-8:30pm M-F
12pm-8:30pm M-F
12pm-8:30pm M-F
12pm-8:30pm M-F
Company
Welcome to Staffing Partners - We've been providing Administrative/Clerical, Sales, Accounting, Financial, and Human Resources staffing solutions in the Twin Cities' area for over 25 years. Our career agents are Staffing Professionals with diverse experience in their respective industries. If you're looking for quality employees or a great employer, call us today. One of our specialists would love to discuss your goals and objectives to find solutions that work for YOU!
In a world where everyone's an expert, it's important to note who's not doing all the talking. At Staffing Partners, we listen first and make recommendations later. If we're the best solution for you or your staffing challenge, we'll tell you. If we aren't, we'll tell you. Sound different? It is.
Enough about us. Let's talk about you.
Ask us to take a fresh look at your resume or your company. Just don't expect a pat answer. We'll tell it like it including exposing the factors keeping you from finding your dream job or your company from attracting quality professionals. After all, isn't that what building relationships is all about?
It's your call.
You can talk to any staffing company you'd like. But if you want to work with people who are more interested in filling positions with expertise rather than afterthoughts, call us today.
We're ready to listen.
Benefits
All fees are paid by the companies we serve.
Locations
Call Today! Check us out at www.staffingpartnersinc.com
For The Administrative and Financial Groups (Administrative/Clerical, Sales, Accounting, Financial, and Human Resources), call 952-926-4200
Email Resume to: jobs@staffingpartnersinc.com
- Website
- http://www.staffingpartnersinc.com/
- Telephone
- 952-926-4200
- Location
-
5909 Baker Road, Suite 570
Minnetonka
Minnesota
55345
US
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